“Car was excellent, except unable to contact Routes car rental service desk”
About Routes:9.0/10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show.
Otherwise, we are happy with the condition of the car.
About QEEQ:8.0/10
I contacted QEEQ help lines couple times, they have been helpful.
I got a pleasant surprise with car upgrade. Staff were very pleasant at pickup he was very friendly. Also got a brand new car.
About QEEQ:10.0/10
It is awesome. My only comment is now I didn’t get my points and that I have to scan my final bill which I was not given and Routes said they would send it by email and till now it was not sent.
“Car price and booking process were good, service needs work”
About Routes:8.7/10
Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.
“Amazing bang for the buck with top notch customer experience.”
About Routes:10.0/10
My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.
About QEEQ:10.0/10
I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.
routes staff are not honest,,my wife unfortunately forgotten her wallet when we returned car,,no body informed us infact they denied for 2 days,and when we threatens for police complains they suddenly found the wallet and that too given us when we reach there office. worse thiings they have stollen the money from the wallet..dishonest people
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
About QEEQ:10.0/10
QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.
The counter staff was great through the process. The new location is closer to the airport viscount station, so the shuttle service is fairly quick. New location is bright, open, and features free wifi...
About QEEQ:10.0/10
This is my sixth or seventh time renting through Easyrentcars and the process has been flawless as always.
“Bad experience. Horrible car, smelled like cigarettes and very small”
About Routes:3.0/10
Routes did not give us the car we rented, they downgraded us saying the insurance we got doesn't cover the car that we ordered which was a lie. Additionaly, they did not allow for a G2 driver's license holder to drive which is also a scam. We should have been notified in advance about this limitation.
About QEEQ:8.0/10
The whole insurance and license thing should have been clear in advance
I got a pleasant surprise by getting a free upgrade to a Jeep Wrangler. Only thing was the customer staff member at the pick up time was in a bad mood that day.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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