When I returned the car I did not receive any receipt that the car was in good order (no damages and full gasoline)! I think it would be reassuring to receive it!
Car was exceptional, larger model than expected. Office is slightly further from airport than our usual car hire company but not a problem. Will use OK rent a car again.
The main problem is that they are not located inside teh airport, nor there is at the airport any indication of where their office is.
The good part is that their prices are pretty reasonable.
Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars!
When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)
About QEEQ:10.0/10
Tricky one but... I specifically chose a Renault Espace from OK Rent a Car overloads of Peugeot 5008's... But when I got there they gave me a 5008... with 7 seats up you cannot get ANY significant size of luggage in (Hand luggage only behind the third row seats)
I returned the car with small choclate stain from the rental period.
The stain could have been easly cleaned by me prior to the car return but i forgot to do it.
When I returned the car the staff noticed the stain and said they usually have to charge 100eur for cleaning process but the Manager was kind to let it go and to have it cleaned free of charge!
Excellent Service!
Address via satnav sends to wrong destination although it was only a street away it was impossible to find. The phone number available had no response. Ended up driving down random street to find it
About QEEQ:9.0/10
QEEQ were helpful but even they could not get in touch with the company.
OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.
Staff is very welcoming. They made sure I had everything I needed. Very clean office.
About QEEQ:8.0/10
I know you push your phone app, but when I do certain transactions, I still like to get on a computer. Qeeq site is good. Pretty clear with all the different options and car rental companies.
Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time
“I wasn't able to return the car after office hours, that's unacceptable!”
About OK Mobility:8.0/10
My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again
Fitst waiting more than an houre.
where the car was, was told me wrong,
WhenI I came back I was send to the same nr 140but I found the car on 148. This took half an houre extra.
Next day had a flat tire. Service OK, but €60,- adm fee is awfull much.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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