OK Mobility, Mallorca Airport - Ok Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Mallorca Airport - Ok Information, Car hire Instructions & Policies

Address

Aeropuerto Palma de Mallorca 07611 - Palma de Mallorca,07199,ES

Telephone

+34971126880

Pick-up Instructions

The OK Mobility - Mallorca Airport - Ok car hire location is located out of the airport

PICK UP INSTRUCTION Once you have passed through the baggage claim area, head to exit number 4 in the arrivals terminal (ground floor). Once outside, head straight towards the next building, following the Parking (P) and ‘CAR RENTAL’ signs. Once inside the building, you will see some escalators and lifts, which you should take to the 2nd floor. Once at the 2nd floor, you will see the entrance to the car park, where you will find our office. DROP OFF INSTRUCTION 1. If you are arriving from Autopista Via de Cintura, take the airport exit and stay left on the fork, following the signs for “Terminal / Parking / Express / OK Mobility” Go straight, following the signs for “Llegadas / Parking / Parking Express”. Take the left lane towards “Llegadas / Parking / Parking Express”. Stay left on the fork, following the signs for “Parking / OK Mobility”, with P. Express on your right. Enter the carpark and head to the second floor. Once inside, turn immediately to the left and follow signs for OK Mobility where you will find the Drop Off area 2. If you are coming from Autopista de Levante, take Exit 7 for the “Aeropuerto” (Airport). At the roundabout, take the second exit following signs to “OK Mobility / Express / Parking / Terminal”. Rejoin the road and stay in the left lane, following signs for “Llegadas / Parking / Express / OK Mobility” Stay left on the fork, following the signs for “Parking / OK Mobility”, with Parking Express on your right Enter the carpark and head to the second floor. Once inside, turn immediately to the left and follow signs for OK Mobility where you will find the Drop Off area.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59	07:00 -22:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Spanish digital version of the driving license is acceptable. The driving's license must be shown from the official DGT App.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany, Andorra, Austria, Belgium, France, Gibraltar, Greece, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Czech Republic, Switzerland, Italy

In the case of crossing into permitted territories, we recommend purchasing the International Supplement (INT). This supplement extends the rental terms and conditions to adjacent countries, provided they are one of the countries listed above, and under the coverage and liability conditions agreed upon in the current excess (as long as the vehicle is used in accordance with these General Terms and Conditions and the traffic regulations of the country of use are adhered to). If this supplement is not purchased and an accident occurs, the Lessee will be fully responsible for any damage to the vehicle, repatriation costs, and/or the total vehicle cost, as well as compensation for any damages caused. The vehicle may not be boarded or transported by any means of transportation without the prior written authorisation of the Lessor.It is prohibited to cross borders outside the European continent. For price and details of INT, please consult the staff at the counter. From June 1 to September 30, cars and motorcycles will not be allowed to travel to Formentera.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom, Kosovo, Bosnia and Herzegovina, North Macedonia, Belarus, Ukraine, Russia, Turkey, Moldova

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for other car models.

EUR 900 for Lancia Ypsilon,

EUR 900 for Fiat 500,

EUR 1050 for Citroen C3,

EUR 900 for Toyota Aygo X,

EUR 1200 for Ford Focus,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Volkswagen Passat Variant,

EUR 1200 for Ford Ecosport,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Nissan Juke,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Opel Zafira 5+2,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Toyota Aygo X,Lancia Ypsilon,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Sportback,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Ford Focus,Toyota Camry Or Similar,Renault Talisman,Berlina Automática Básica,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Nissan Juke,Peugeot 2008 Ev,Audi Q2,Ford Ecosport,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Volkswagen Passat Variant,

EUR 1500 for Mini Cooper Or Similar,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Opel Zafira 5+2,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Land Rover Evoque,Mg Hs,Lynk&co 01 Automatic O Similar,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Chevrolet Van Express 15p,Renault Trafic,Peugeot Traveller,Peugeot Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Nissan X-trail,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 4000 for Mercedes Clase S,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Opel Zafira 5+2,Mg Marvel R,Nissan X-trail,Mg Hs,Peugeot 3008 Plug-in Hybrid,Opel Cabrio,Vw Beetle Cc,Peugeot Traveller,Peugeot Peugeot Traveller 9 Seater,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Sportback,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Ford Focus,Toyota Camry Or Similar,Renault Talisman,Berlina Automática Básica,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Nissan Juke,Peugeot 2008 Ev,Audi Q2,Ford Ecosport,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Volkswagen Passat Variant,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Opel Zafira 5+2,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Land Rover Evoque,Mg Hs,Peugeot 3008 Plug-in Hybrid,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

EUR 2000 for Seat Alhambra,Seat Alhambra,Mercedes Clase T,Peugeot 5008,Peugeot 5008,Bmw Serie 2 Gran T Ourer,Citroen C4 Grand Spacetourer,Opel Zafira 5+2,Bmw Serie 5,Mercedes Benz Clase C,Audi A3,Audi A3,Land Rover Discovery Sport,Nissan X-trail,Mg Marvel R,Nissan X-trail,Land Rover Evoque,Nissan Xtrail 5+2s,Mg Hs,Lynk&co 01 Automatic O Similar,Peugeot 3008 Plug-in Hybrid,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Peugeot Traveller 9 Seater,Audi A6 Avant,Mercedes Benz Clase C Estate,

EUR 1800 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Sportback,Peugeot Partner,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Ford Focus,Toyota Camry Or Similar,Renault Talisman,Berlina Automática Básica,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Nissan Juke,Peugeot 2008 Ev,Audi Q2,Ford Ecosport,Cupra Formentor Automatic O Similar,Mini Cooper Or Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Volkswagen Passat Variant,

EUR 1200 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,Toyota Aygo X,Lancia Ypsilon,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

Theft Insurance Excess differs by car model:

EUR for other car models.

EUR 900 for Lancia Ypsilon,

EUR 900 for Fiat 500,

EUR 1050 for Citroen C3,

EUR 900 for Toyota Aygo X,

EUR 1200 for Ford Focus,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Volkswagen Passat Variant,

EUR 1200 for Ford Ecosport,

EUR 1200 for Volkswagen T-roc,

EUR 1200 for Nissan Juke,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Hs,

EUR 1200 for Fiat 500 Cabriolet,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Opel Zafira 5+2,

EUR 1500 for Citroen C4 Grand Spacetourer,

EUR 1500 for Peugeot 5008,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Peugeot Traveller 9 Seater,

EUR 1800 for Peugeot Traveller,

EUR 900 for Toyota Aygo X,Lancia Ypsilon,Fiat 500,Smart Forfour Eq,Abarth 500,Fiat 500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Citroen C3,Bmw I3,Renault Zoe Or Similar,Audi A1 Sportback,Citroen C3,

EUR 1500 for Mini Cooper Or Similar,

EUR 4000 for Mercedes Clase S,

EUR 2000 for Mercedes Clase T,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Mercedes Benz Clase C,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

EUR 1200 for Mercedes Citan Tourer,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Audi A3 Sportback,Volkswagen T-roc,Renault Megane,Bmw Serie 1,Ford Focus,Toyota Camry Or Similar,Renault Talisman,Berlina Automática Básica,Mg Hs,Citroën C3 Aircross Automatic Pmr,Audi Q2,Nissan Juke,Peugeot 2008 Ev,Audi Q2,Ford Ecosport,Cupra Formentor Automatic O Similar,Fiat 500 Cabriolet,Volkswagen Passat,Kia Ceed Tourer,Volkswagen Passat Variant,

EUR 1800 for Seat Alhambra,Seat Alhambra,Peugeot 5008,Peugeot 5008,Citroen C4 Grand Spacetourer,Opel Zafira 5+2,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Land Rover Evoque,Mg Hs,Peugeot 3008 Plug-in Hybrid,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Peugeot Traveller,Peugeot Peugeot Traveller 9 Seater,Mercedes Benz Clase C Estate,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Palma De Mallorca Airport

Railway Stations

7.3 km from Poligon Marratxi Estacio (208)

7.5 km from Palma Intermodal Station

8.9 km from Es Caulls Estacio

Other Landmarks

7.6 km from Palma Town Hall

7.6 km from Santa Eulalia Church

7.8 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 39.55191 2.73619

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 7.0
Vehicle cleanliness: 7.6
Spaciousness: 7.0
Counter staff: 4.6
Pick-up location: 5.6
Drop-off location: 6.3
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

M.Grainger
Mallorca
4.7 /10 Average
Reviewed: Tuesday, May 19, 2026
It was the worst rental car experience ever. We waited more than two hours to get to the counter and this was after we paid an extra $18 euro to get moved higher in the line. Everyone was annoyed, upset and it was awful.
Read More >
C.Roberts
Mallorca
6.7 /10 Average
Reviewed: Tuesday, May 19, 2026
WE checked the car when we rented it. When we returned it they told us that we had damaged the inside of the door. We said we had not. When the OK rental man came to check the car the first thing he did was open a door and say the inside was damaged. It was as if he knew where to look. He did not check any other door. This could not have happened when we had as as we drove straight from the airport to our friends Finca which has high fences and an electric gate. The car did not move the whole time. It cost 17 euros to fill the car up. They have not refunded the 1200 euros excess nor the 200 euros for the fuel. We have contacted out credit card company to dispute the charge. This ifs obviously an insurance scam by the company. We will fight this.
Read More >
Anonymous
Mallorca
7 /10 Good
Reviewed: Tuesday, May 19, 2026
Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars! When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)
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Sanshelar
Mallorca
10 /10 Excellent
Reviewed: Tuesday, May 19, 2026
The car was great to drive. It was very clean and only one very tiny scratch. It has good acceleration and was good for use of petrol. It was cheaper to fill up than my last hire car
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J.Tones
Mallorca
10 /10 Excellent
Reviewed: Tuesday, May 19, 2026
Upgraded for a little extra
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Noel Ackerman(n)
Mallorca
6 /10 Average
Reviewed: Tuesday, May 19, 2026
Read More >