Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.
About QEEQ:10.0/10
Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.
“Easy n pleasant. Those guys at the 413 Seymour Street, Vancouver are very helpful n efficient.”
About Thrifty:8.0/10
The car had quite a bit of mileage on it, like 50,000km, so it feels pretty worn out.
About QEEQ:10.0/10
Booking is easy n smooth. Still not sure how The Golden Membership works. I m assuming all my car rental bookings via QEEQ will be covered by Golden membership (PAI) which I had paid for a year membership, but for Hertz booking, I will need to pay extra to get PAI coverage, which is confusing.
I thought I could get Nisssan car but the customer service representative gave me another car without explanation.
Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.
un temps de récupération anormalement élevé avec des agents complètement dépassés par la situation.
remise d'un véhicule électrique alors que j'avais demandé un SUV. Explications données en moins de 5', véhicule déchargé. obligation de modification du parcours pour s'adapter aux bornes de chargement
“Quick rental pick up and drop off. Car could have been in better condition.”
About Thrifty:7.0/10
The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues.
The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.
Thierry proved to be a really good company, our hire care was really new and perfect for our needs. Bit slow service at pick up but to be fair it was Sunday evening and only one member of staff. But collection was really simple and quick. Would use again without hesitation
About QEEQ:8.0/10
QEEQ proved to be very effective and good value. I was a little confused as to what service QEEQ actually provided but went with the process and got a hire car at good value so I’m happy!
Très bonne accueil. Je suis arrivée très en avance. Le loueur a tout fait pour que je puisse récupérer mon véhicule avant l'heure prévu. On m'a même proposé un véhicule d'une catégorie bien supérieur mais en étant toute seule j'ai préféré la laisser à d'autres personnes qui étaient 2.
On m'a donné une essence au lieu d'une voiture électrique car moins évident pour moi à gérer la voiture électrique donc je suis très satisfaite.
Le loueur m'a aussi conseillé sur l'importance de prendre une assurance tout risque sachant que je prenais le véhicule pour au moins 15 jours et que je faisais un road trip. Au moins j'étais rassurée tout au long de ma location.
Mais à aucun moment il ne m'a forcé à la prendre. Il m'a juste donné les avantages et les risques et la décision me revenait.
About QEEQ:10.0/10
Très facile à utiliser le site pour la réservation et le fait de pouvoir annuler jusqu'à la dernière minute est un vrai luxe. J'ai réglé sur place. Très bien.
“Excellent car hire experience through QEEQ, shall definitely be using them again.”
About Thrifty:9.0/10
Counter staff excellent, would definitely hire from thrifty/hertz again.
Could not be happier with the service provided. A selection of cars offered to me, process explained and additional insurances offered to ensure full coverage.
About QEEQ:10.0/10
I was supported all the way through my booking, when I had an ammendment QEEQ followed this up with a call and also followed up me collecting the hire car to ensure I was successful and happy. Extremely pleased with this service.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Rochelle Meah
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