Had to wait over 2hours from when I arrived at the counter to when I finally got my car. They didn’t have any cars available so I had to wait for one to arrive. They did end up giving me a larger size vehicle but that’s probably because they had no other options.
Attente très longue pour récupérer le véhicule. +d'1h30, et le professionnel nous a dit que c'était moins que d'habitude.
Sinon bonne expérience pour la suite
“Pick up bad. The car ( Chevy Malibu) and everything else was excellent”
About Thrifty:7.0/10
The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently.
There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.
“Service déplorable, irrespectueux, attribution des véhicules à la tête du client”
About Thrifty:6.0/10
Nous avons attendu 3 heures au Guichet pour obtenir le véhicule. Le personnel méchant et sans scrupule. Je n’ai jamais vécu un service si déplorable. Le véhicule attribué était endommagé dans la carrosserie.
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