BUDGET CAR RENTAL REVIEWS IN FRANCE

Attente trop longue pour récupérer la voiture

All good, people very efficient Thanks a lot

We waited a ridiculously long time to get the car, well over 90 minutes, queues had cleared at all other desks - for this reason we would not use again.

Booking was simple

The transaction took nearly 50 minutes with Budget trying to inappropriately get more money out of us. Very poor opinion of Budget.

Nous avons eu une voiture équivalente avec toutes les options, et nous avons pas attendus pour prendre la voiture. Bonne voiture pour le séjour et le personnel était accueillant et simpatique.

The car provided was far smaller than had been booked, and no alternative was available. This was positioned as an "upgrade" as it was an automatic, whereas a manual had been booked. I don't really care about the gear system, that wasn't what I asked for or booked. I asked for a car big enough to comfortably fit 4 adults and a child with luggage. This was not provided and Budget offered no apology. very disappointing.

In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid. Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience). Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.

Hopefully they will improve on their service.one and half hours to get a car and the car I was given was dirty.

Déception liée au type de voiture propose Une c3 pour une réservation intermédiaire, ce n'est pas acceptable. Tres déçu d'avoir été sous-classe sans possibilité de changer Rien à dire sur la prestation par ailleurs.

Q at desk for car was 90 mins. Never again.

Counter staff was unhelpful. Said we did not book a small SUV even though Easyrentcars said we did.

there has got to be a way to fully check in on line and reduce time spend getting the car......always slow

fine, not so easy to get customer service response

The cost was far higher than the east rent voucher - there was a charge for airport tax added which I questioned but they said it had to be paid.

Voiture neuve Temps de restitution très rapide Service impeccable Manque peut-être 5 minutes d’explicaTion d’utilisation de la voiture (automatique et fonctionnalité de certaines options même si on trouve par nous mêmes plus tard)

Plateforme facile d utilisation

Personnel d’accueil a la remise désagréable usant de tous les stratagèmes détournés pour vous mettre d’office des prestations supplémentaires sans votre accord et même malgré votre désaccord et sans vous les montrer en vous obligeant a signer sans récapituler votre facture. Attention au systeme de signature électronique qui ne vous permet pas de voir le montant total de votre location. Pratique commerciale mauvaise et douteuse qui ont brisée la confiance dans la compagnie budget que je ne reprendrais plus jamais.

As expected

Excellent; best value booking platform I have found.

I was waiting in the que for over 2 hours. I have two young children and the wait for car hire is totally unacceptable. By the time I got to the desk I just wanted to get out so was signing up to all sorts just to get out of there. I have ended up paying over the odds for insurance and petrol costs. Overall absolutely shocking experience .

Good

Good

l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card

It's good

Le ++ : on nous a permis de choisir notre voiture dans la gamme que nous avions réservé. Le personnel au garage pour le retour : super sympa. Les - : trop d'attente à l'arrivée : quasiment aussi long que notre vol !! Super bon rapport qualité-prix