“QEEQ and AVIS made our rental easy, cost-competitive and pleasant.”
About AVIS:9.0/10
A very well presented and maintained AVIS vehicle. Easy to book using QEEQ. Excellent and helpful AVIS staff at Darwin Airport. We extended our rental at the same daily rate without problem.
“Better communication needed . Why wasn't I charged the price I was quoted??”
About AVIS:7.0/10
Firstly it was very hard to get in touch with the Avis staff at Kununurra. The 2 phone numbers when I tried to call prior to the trip had messages on them stating that the phone message box was full. This also happened when I arrived at 11am to pick up the car (.When I returned the car the message bank still hadn't been dealt with and there were other frustrated people).Finally I talked to the cafe worker who knew the Avis rep and he called her. She said she was on her way and would be 5 mins.By this time it was 11.30.She was pleasant and apologised but I expect more professional service.
“Everything was good. The only problem was the car.”
About AVIS:9.0/10
Had to wait for car as did 2 other couples, cars not ready, no big problem.
Car was supposed to be Suzuki Swift, but supplied with MG3, A terrible car nearly sent us deaf, the noise was horrific. If it is used to go to the shops, OK, but on the open road at anything over 80Kph, the road noise was absolutely deafening. By the way a near new car, had limited K,s on it
Dropping off the car at 30 Pitt St in Sydney was stressful. It would have helped if there were photos provided showing exactly where the car should have been parked on return. I parked illegally initially to speak with Avis staff for advice before being directed to the proper drop off spot. Also, 30 Pitt St shows on Google Maps as a hotel. Again, a photo or map showing where the Avis is located in relation to the hotel would have helped.
The lady at Avis Ballina was very rude when we were checking for car because we booked through a third party. She snatched slammed the paper in the desk asked me questions I told her to read the paper.
Top quality car and service. A little difficult with locating the car park for drop-off. Instructions could have been shared beforehand. Really good experience overall.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Kevin D
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