Better communication needed . Why wasn't I charged the price I was quoted??

Australia

Reviewed: Wed, Apr 21, 2021

About AVIS: 7.0 /10

Firstly it was very hard to get in touch with the Avis staff at Kununurra. The 2 phone numbers when I tried to call prior to the trip had messages on them stating that the phone message box was full. This also happened when I arrived at 11am to pick up the car (.When I returned the car the message bank still hadn't been dealt with and there were other frustrated people).Finally I talked to the cafe worker who knew the Avis rep and he called her. She said she was on her way and would be 5 mins.By this time it was 11.30.She was pleasant and apologised but I expect more professional service.

AVIS

Kununurra Airport(KNX)

Kununurra

Australia

Compact | Toyota Corolla or similar

1 days rental

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