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Last updated on: November 28, 2021
81Rental Locations
25Airport Locations
Map View of Car Rental Locations in Toronto
Thrifty
8.8/10
Routes
8.9/10
City Car Truck
8.4/10
Dollar
9.0/10
Iversta Rent A Car
7.5/10
Alamo
9.2/10
Fox
7.0/10
Budget
8.8/10
Discount Car & Truck Rentals
8.4/10
Hertz
8.9/10
AVIS
9.1/10
GREEN MOTION
7.1/10
Economy Rent A Car
8.7/10
ZOOM
7.2/10
PAYLESS
9.0/10
E-Z RENT-A-CAR
5.1/10
MEX
7.2/10
NU Car
8.8/10
ACE
8.4/10
National
8.9/10
Peel
9.2/10
Enterprise
9.4/10
Reviewed: November 18, 2021
Terminal 1 car rental is closed in Pearson but no signage mentioned that. Would be helpful to update those signs.
Reviewed: December 26, 2019
Everything went extremely smoothly. when you are tired from a long 12+ hour flight you really appreciate facing absolutely no hassles, everything is exactly as was promised. Except for the free upgrade - that was not guaranteed, just a nice surprise.
Reviewed: October 5, 2019
Very recommended. Easy check in n check out. Excellent car condition. Excellent staff.
Reviewed: November 13, 2021
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
Reviewed: October 28, 2021
Super easy to work with. They even offer a free shuttle from the airport.
Reviewed: July 30, 2020
Can you please wash the car properly from outside and interior too. Overall customer service and car performance was excellent.
Reviewed: March 4, 2020
I got a pleasant surprise with car upgrade. Staff were very pleasant at pickup he was very friendly. Also got a brand new car.
Reviewed: November 11, 2021
I was initially nervous because the price was so good that I worried there was something wrong but their service was excellent, professional and they provided a low mileage car. We were completely satisfied. Excellent value.
Reviewed: October 28, 2021
I hadn't used City Car Truck Rentals, but they seemed to be fairly easy to work with. The vehicle was in good condition.
Reviewed: October 28, 2021
I had limited mileage which was not mentioned before or while I made my order.
Reviewed: November 10, 2021
The car rental was quite small in terms of space. Unfortunately I left a pair of eyeglasses in the car, and the rental company was nearly impossible to get a hold of. The rental itself was fine, but their customer service when something is lost was mediocre at best.
Reviewed: March 23, 2020
Very rude staff not understanding how it feels after you land from a 15 hours flight, insisting to charge a full day cause i had arrived an hour early than my pick up time !
Reviewed: September 18, 2019
The car was well maintained and the condition is great. As requested the music system was best in the car for extreme road trip experience.
Reviewed: August 4, 2020
The Car was not sanitized properly. The car was also not so clean and I had to point out to get it cleaned. The car had rough interior. They Charged my visa even though I had Paid to Qeeq already. Still waiting for refund.
Reviewed: September 9, 2019
First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked
Reviewed: September 2, 2019
When returning the car, I had to find my own way to the airport from Iversta as they were closed, I paid additional cost of $18 for taxi, because the “free shuttle” wasn’t available at Iversta. I had a cell phone with me to call for a taxi, otherwise it would have been disaster.
Reviewed: September 28, 2021
Wanted a durango instead of the highlander. It had space but i didn't like it's performance in inclimate weather.
Reviewed: May 25, 2020
The quickest service ever at an airport. The best day of arrival at an airport and getting a car without any upsell from the customer representatives of Alamo
Reviewed: February 5, 2020
The car was exactly as advertised . Counter staff was courteous prompt and professional . Will definitely use them again .
Reviewed: February 1, 2020
It'd be great if Budget could send a fee breakdown email for the credit cards charges.
Reviewed: September 29, 2019
Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.
Reviewed: August 25, 2020
Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.
Reviewed: July 21, 2019
the customer care guy Mr Joe has misguided us. he don't have knowledge and due to that we have wasted time and money. you want to know real incidence then call me 5126448040
Reviewed: July 7, 2020
Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters. Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.
Reviewed: July 29, 2019
When i arrived the car was not ready. We wait for a lot of time, and them they give me a bigger car.
Reviewed: March 25, 2020
Car not clean. Had to return. Even second car had not been cleaned well
Reviewed: March 17, 2020
The green motion representative was good and polite. I had very good experience at the counter and the pickup and drop has been smooth always.
Reviewed: November 7, 2019
My first time using the company. I liked the experience so far.
Reviewed: March 10, 2020
I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.
Reviewed: November 11, 2019
A little out of the way but for a 2 week rental the money I saved was well worth it.
Reviewed: October 1, 2019
We will NEVER use Zoom again. 1-The rental car company is far from the airport. 2-The check-in was very long. 3-The staff seems very dishonest as they are now trying to charge us for a small scratch that we never did whilst the whole car has dents and scratches all around it. Very dishonest and unprofessional. We wonder how many others they have done the same thing to. We also saw them charging foreigners who could not communicate well in English very high extra fees for odd things. EasyRentCars should not do business with them.
Reviewed: September 24, 2019
The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape
Reviewed: September 12, 2019
Very happy with the vehicle. Pristine condition. On time as requested. Staff was professional and friendly. Will definitely prioritize this company for my car rental choice next time I return to Toronto.
Reviewed: September 4, 2019
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.
Reviewed: October 22, 2019
予約したクラスよりかなり？大きいクラスの車になってしまった。 当日予約だったからなのか、pick up にかなり待たされた。
Reviewed: August 16, 2019
The pick up process was poor and with us, as well as with other clients there were many issues. Several parties mentioned they regretted booking with them. Staff was unfriendly and unprofessional. Washroom was filthy. Car was filthy and sticky on inside, contained garbage, medication and rental sheets of three (!!) other parties, indicating when it was cleaned for the last time! Please see the attached photos.
Reviewed: October 4, 2019
Managed by zoom rent a car. Great experience keep it up
Reviewed: September 24, 2019
Great experience good staff less time consumed
Reviewed: August 16, 2019
ガソリンが満タンで借りれるはずが、100キロ近く走行していた車だとわかった。 残り走行距離が650キロだったのだが、ガソリンを満タンにすると、760キロとモニターに出ていて、非常に残念だった。返却時に伝えたが、全くとりあってもらえなかった。新しい車だったが、前使用者のゴミも置いてあり、清楚しているのか疑問だった。もう二度と借りたくない。
Reviewed: August 9, 2019
Not happy with service. They treated us like children, scolding us for doing exactly what they told us to do, and lots of teeth sucking and head shaking. Advertised price was nowhere near what we paid due to mandatory add-ons. Waste of money, a big national company would had been cheaper, easier and more professional.
Reviewed: July 30, 2019
Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.
Reviewed: September 10, 2019
The counter staff were helpful and glad they understood I was in a tearing hurry as I was rushing to the airport while returning the car. Car was in perfect condition and a drivers delight. Thanks
Reviewed: September 9, 2019
Booked car not available. When asked staff simply said not available. Does not have any regrets towards not supplying requested car.
Reviewed: August 21, 2019
Assurance Carte Gold pas prise en compte, obligation de souscrire assurance loueur
Reviewed: August 8, 2019
The customer service rep who helped me, Nicole, was INCREDIBLE. She deserves a raise. :)
Reviewed: August 8, 2019
Horrible service from Tabitha at the Mississauga airport location. We pre booked a seven seater SUV and when we got there at 8:00am she told us there were no cars and we have to wait (but didn't give us any estimated time). Two hours later a van came and we asked for that one, she said no as we PRE-ORDERED a Santa Fe. On the confirmation it says you will get the santa fe or something SIMILAR. Finally we asked to speak to the manager on duty and got the van, ZERO communication amongst the staff and Tabitha's customer service was the worst we have EVER experienced, she should not be a face of Discount customer service or any customer service for that matter. Following this 2.5 hour horrible waiting experience, we had to ask to be comped for our waiting time and asked her to wave the extra KM fee and she made a big deal over this. We paid $50 to have the van delivered in Toronto and the Jarvis location called us on our drive back to the city and said we need to have the van there by 4:00 pm although TABITHA wrote down delivery 8:00 pm, they then wanted us to take it back to the airport location or they would charge us an extra night for having it. Eventually, we got approval from the manager again and on the Tuesday dropped it off.
Reviewed: April 18, 2019
Vehicle far exceeded my expectations - location did not have an after hours drop off option - this was the only negative scenario.
Reviewed: June 12, 2019
great selection, but car that was promised not available. they provided an amazing upgrade but was not cleaned and was very smelly
Reviewed: June 4, 2019
Electronic voucher not accepted, accepts hard copy voucher only. Challenge if I don't have access to printer. Staff was helpful and evoucher sent to her email to be print out @ pick up location.
Reviewed: August 26, 2018
Like: Very helpful, stayed late so I could return the car after hours.
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Free shuttle bus
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In terminal
In terminal
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Free shuttle bus
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Walk to counter
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Walk to counter
In terminal
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