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Last updated on: March 23, 2023
100Rental Locations
26Airport Locations
Map View of Car Rental Locations in Toronto
Hertz
8.9/10
City Car Truck
8.9/10
Routes
8.9/10
Iversta Rent A Car
7.5/10
AVIS
8.9/10
SURPRICE RENT A CAR
8.0/10
York
10.0/10
Budget
8.7/10
Alamo
9.2/10
Thrifty
8.7/10
ZOOM
7.3/10
Dollar
9.0/10
Fox
7.0/10
Discount Car & Truck Rentals
8.4/10
GREEN MOTION
7.1/10
Economy Rent A Car
8.7/10
PAYLESS
9.0/10
E-Z RENT-A-CAR
5.1/10
MEX
7.1/10
NU Car
8.8/10
ACE
8.4/10
National
8.9/10
Peel
9.2/10
Enterprise
9.4/10
Reviewed: March 22, 2023
El auto que alquile le hacia falta mantenimiento, gasto mucha gasolina
Reviewed: July 7, 2020
Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters. Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.
Reviewed: July 29, 2019
When i arrived the car was not ready. We wait for a lot of time, and them they give me a bigger car.
Reviewed: January 12, 2023
Couldn't be happier. Staff is excellent, efficient and friendly. There was very little wait time. Highly recommend.
Reviewed: September 23, 2022
Was told there wasn’t a Toyota Yaris in stock for me so instead I got a brand spanking top spec Dodge Ram for the same price so I can’t complain! Very happy with it
Reviewed: September 8, 2022
Really appreciate the staff staying late to accommodate our flight delay! Outstanding customer service!
Reviewed: July 16, 2022
A great place to hire a car, while visiting Canada, Friendly staff, easy to find, Nice clean vehicle, at very good rates, I would use theses again & I would recommend them. Thank you
Reviewed: December 29, 2022
My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.
Reviewed: September 28, 2022
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
Reviewed: August 8, 2022
They are very focused and have always had a smooth experience.
Reviewed: November 13, 2021
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
Reviewed: October 28, 2021
Super easy to work with. They even offer a free shuttle from the airport.
Reviewed: December 15, 2022
ser bilingues o un poco de mas cordialidad ya que hay mas formas para comunicarnos
Reviewed: September 5, 2022
The car wasn't in the best presentation upon pick up (was not cleaned) however, that being said it was a nice car, delivered to expectations for a normal rental and smooth drop off. Pick up was a bit confusing, but overall pleased with the hire.
Reviewed: May 24, 2022
The customer service was phenomenal. The representatives were extremely helpful and kind... and I needed a LOT of help that day after an international flight. I would highly recommend.
Reviewed: August 4, 2020
The Car was not sanitized properly. The car was also not so clean and I had to point out to get it cleaned. The car had rough interior. They Charged my visa even though I had Paid to Qeeq already. Still waiting for refund.
Reviewed: November 3, 2022
Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.
Reviewed: August 23, 2022
Service at Avis desk when picking up the car was very slow and a nuisance
Reviewed: August 22, 2022
Stained upholstery in poor-handling high-mileage car
Reviewed: August 15, 2022
I wanted to return the car at a different location. That was not possible. But outside of that I was super happy. I got upgraded to a SUV for no charge
Reviewed: October 24, 2022
The SurPrice is wonderful in services. The pick-up person is friendly.
Reviewed: August 11, 2022
York car rentals was great! Quick service, best price in YYZ and what an amazing vehicle to tour Ontario in! A brand new Bronco! Booking was super easy and they were flexible on our drop off when we were caught in traffic. 10/10 would recommend and will use again for my travels in Ontario.
Reviewed: October 20, 2022
They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.
Reviewed: September 14, 2022
When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.
Reviewed: September 6, 2022
Car was disgusting not clean and damaged everywhere.
Reviewed: September 12, 2022
O carro era novinho, estava super limpo, foi uma experiência excelente.
Reviewed: September 28, 2021
Wanted a durango instead of the highlander. It had space but i didn't like it's performance in inclimate weather.
Reviewed: May 25, 2020
The quickest service ever at an airport. The best day of arrival at an airport and getting a car without any upsell from the customer representatives of Alamo
Reviewed: July 12, 2022
Please have the cars cleaned inside. Seats had stains and dirt on them along with trash inside the storage
Reviewed: April 25, 2022
The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues. The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.
Reviewed: November 18, 2021
Terminal 1 car rental is closed in Pearson but no signage mentioned that. Would be helpful to update those signs.
Reviewed: July 13, 2022
No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
Reviewed: July 12, 2022
The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
Reviewed: November 11, 2019
A little out of the way but for a 2 week rental the money I saved was well worth it.
Reviewed: October 1, 2019
We will NEVER use Zoom again. 1-The rental car company is far from the airport. 2-The check-in was very long. 3-The staff seems very dishonest as they are now trying to charge us for a small scratch that we never did whilst the whole car has dents and scratches all around it. Very dishonest and unprofessional. We wonder how many others they have done the same thing to. We also saw them charging foreigners who could not communicate well in English very high extra fees for odd things. EasyRentCars should not do business with them.
Reviewed: September 24, 2019
The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape
Reviewed: November 10, 2021
The car rental was quite small in terms of space. Unfortunately I left a pair of eyeglasses in the car, and the rental company was nearly impossible to get a hold of. The rental itself was fine, but their customer service when something is lost was mediocre at best.
Reviewed: March 23, 2020
Very rude staff not understanding how it feels after you land from a 15 hours flight, insisting to charge a full day cause i had arrived an hour early than my pick up time !
Reviewed: September 18, 2019
The car was well maintained and the condition is great. As requested the music system was best in the car for extreme road trip experience.
Reviewed: August 25, 2020
Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.
Reviewed: July 21, 2019
the customer care guy Mr Joe has misguided us. he don't have knowledge and due to that we have wasted time and money. you want to know real incidence then call me 5126448040
Reviewed: March 17, 2020
The green motion representative was good and polite. I had very good experience at the counter and the pickup and drop has been smooth always.
Reviewed: November 7, 2019
My first time using the company. I liked the experience so far.
Reviewed: March 10, 2020
I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.
Reviewed: October 22, 2019
予約したクラスよりかなり？大きいクラスの車になってしまった。 当日予約だったからなのか、pick up にかなり待たされた。
Reviewed: August 16, 2019
The pick up process was poor and with us, as well as with other clients there were many issues. Several parties mentioned they regretted booking with them. Staff was unfriendly and unprofessional. Washroom was filthy. Car was filthy and sticky on inside, contained garbage, medication and rental sheets of three (!!) other parties, indicating when it was cleaned for the last time! Please see the attached photos.
Reviewed: October 4, 2019
Managed by zoom rent a car. Great experience keep it up
Reviewed: September 24, 2019
Great experience good staff less time consumed
Reviewed: August 16, 2019
ガソリンが満タンで借りれるはずが、100キロ近く走行していた車だとわかった。 残り走行距離が650キロだったのだが、ガソリンを満タンにすると、760キロとモニターに出ていて、非常に残念だった。返却時に伝えたが、全くとりあってもらえなかった。新しい車だったが、前使用者のゴミも置いてあり、清楚しているのか疑問だった。もう二度と借りたくない。
Reviewed: August 9, 2019
Not happy with service. They treated us like children, scolding us for doing exactly what they told us to do, and lots of teeth sucking and head shaking. Advertised price was nowhere near what we paid due to mandatory add-ons. Waste of money, a big national company would had been cheaper, easier and more professional.
Reviewed: July 30, 2019
Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.
Reviewed: September 10, 2019
The counter staff were helpful and glad they understood I was in a tearing hurry as I was rushing to the airport while returning the car. Car was in perfect condition and a drivers delight. Thanks
Reviewed: September 9, 2019
Booked car not available. When asked staff simply said not available. Does not have any regrets towards not supplying requested car.
Reviewed: August 21, 2019
Assurance Carte Gold pas prise en compte, obligation de souscrire assurance loueur
Reviewed: August 8, 2019
The customer service rep who helped me, Nicole, was INCREDIBLE. She deserves a raise. :)
Reviewed: August 8, 2019
Horrible service from Tabitha at the Mississauga airport location. We pre booked a seven seater SUV and when we got there at 8:00am she told us there were no cars and we have to wait (but didn't give us any estimated time). Two hours later a van came and we asked for that one, she said no as we PRE-ORDERED a Santa Fe. On the confirmation it says you will get the santa fe or something SIMILAR. Finally we asked to speak to the manager on duty and got the van, ZERO communication amongst the staff and Tabitha's customer service was the worst we have EVER experienced, she should not be a face of Discount customer service or any customer service for that matter. Following this 2.5 hour horrible waiting experience, we had to ask to be comped for our waiting time and asked her to wave the extra KM fee and she made a big deal over this. We paid $50 to have the van delivered in Toronto and the Jarvis location called us on our drive back to the city and said we need to have the van there by 4:00 pm although TABITHA wrote down delivery 8:00 pm, they then wanted us to take it back to the airport location or they would charge us an extra night for having it. Eventually, we got approval from the manager again and on the Tuesday dropped it off.
Reviewed: April 18, 2019
Vehicle far exceeded my expectations - location did not have an after hours drop off option - this was the only negative scenario.
Reviewed: June 12, 2019
great selection, but car that was promised not available. they provided an amazing upgrade but was not cleaned and was very smelly
Reviewed: June 4, 2019
Electronic voucher not accepted, accepts hard copy voucher only. Challenge if I don't have access to printer. Staff was helpful and evoucher sent to her email to be print out @ pick up location.
Reviewed: August 26, 2018
Like: Very helpful, stayed late so I could return the car after hours.
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In terminal
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Shuttle Bus
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Walk to counter
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Free shuttle bus
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