CAR RENTAL REVIEWS ON BUDGET IN TORONTO

When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.

Yes the booking platform worked great.

Great rental company

Excellent

想定通りの車でしたよ

大変使いやすいと思います。

The car was great, but the counter initially said they just didn't have the car I booked for but opted for pick up trucks and smaller SUVs. I insisted that we needed the medium size SUV we booked for, which he eventually gave. The Santa Fe had great options though. Overall, a great vehicle.

You guys gave great quote for the car.

Car was disgusting not clean and damaged everywhere.

The billing had A little discrepancy. I was overcharged. I have fontscted customer service and hopefully they should be able to sort it out

It's the best one that I have used so far. Best deals and easy to book

No comments

Appalling customer service, didn’t have the car available that was booked, unhelpful staff.

Kia sorento : boîte auto dépassée par les événements et moteur creux. Parfait pour la ligne droite sur route plate. Un cauchemar en montée et en descente. Presque une heure d’att Pour récupérer le véhicule, trop long.

受付が一人しかおらず、待たされて時間がかかった

使い易い

They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.

Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.

Fine - no hassle.

Not understand after return the Car on time in Full Tank of Fuel. BUDGET still charge my Credit card another Est.CAD$39.00 Pls advise the reason!

It'd be great if Budget could send a fee breakdown email for the credit cards charges.

Good app, easy to use, good price too.

La voiture de location était parfaite, lors de récupération nous avons passé 50 minutes pour trouver le véhicule, nous sommes retourné au guichet, heureusement un employé a eu la gentillesse de nous accompagner jusqu'au véhicule. Le personnel au sous sol a été formidable et compréhensif.

Parfait et très clair sur la plate forme de réservation.

car was excellent, very new , everything went smoothly

excellent, changed trip to go through USA , no change in insurance , was wonderful service

Quality service

Excellent app

Quick turnaround and they upgraded the car

simple process and plenty of information available

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare you customers the hassle.

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare your customers the hassle. I'm not sure if the provision of that information is the responsibility of Budget or Qeeq.com.

Excellent price and company. Smooth checkout process.

Great easy app for booking.