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Last updated on: April 6, 2020
45Rental Locations
10Airport Locations
Map View of Car Rental Locations in Montreal
Thrifty
8.5/10
Hertz
9.4/10
AVIS
6.6/10
E-Z RENT-A-CAR
6.8/10
Dollar
8.9/10
Discount Car & Truck Rentals
7.9/10
Alamo
9.4/10
National
9.1/10
Budget
8.7/10
ACE
8.4/10
Reviewed: February 21, 2020
Waiting for nearly one hour to pick up the car. Seems didn’t have enough car there.
Reviewed: October 17, 2019
I left the car on time at but they still charged me for 2 days.
Reviewed: October 10, 2019
Really good customer service at the pick up counter
Reviewed: September 24, 2019
Les deux paires de clés accrochées ensemble ne servent a rien si on ne peut pas les détacher l'une de l'autre.
Reviewed: October 22, 2019
They have charged me 50$ more than what was on the booking. I did not accept anything extra that was offered to me at the counter.
Reviewed: July 4, 2019
It was extremely frustrating that your website allowed me to book a pickup truck from a location that doesn’t have pickup trucks. I even called to confirm, and though only a robot answered, it did say my reservation was confirmed. It was a major inconvenience for me. That said, the staff at the location were empathetic, understood the gravity of the situation, and genuinely did the best they could to rectify it.
Reviewed: November 25, 2019
Excellent experience and smooth process from pick up to return
Reviewed: August 21, 2019
I could not even pick the car up. The attendant was extremely rude. He told me that I would have to wait at least 4 hours for the car to be there and to just deal with it. I understand unexpected events can happen but there is no need to be rude about it. He told me he tried to contact me and when I said I hadn't received any calls he told me doesn't have my phone number. So I asked whether he sent me an email, he answered that they don't do that. I wondered how he "tried" contacting me... I, then, gave my number and asked him to call me when the car was ready. He never called me back. I had to go rent a car elsewhere and pay extra. This is hands down the most unprofessional and rude experience I have ever had at a car rental place. I will never ever rent a car from that place again!
Reviewed: October 7, 2019
Terrible customer service. Extra charges that were not mentioned at the time of the signature of the contract. Based on YELP reviews, several people have been in the same situation.
Reviewed: July 10, 2019
La voiture a dépassé mes attentes. Dollars nous a surclassé. L'attente au guichet pour la récupération de la voiture a été du à la grande affluence de clients. Le personnel était très aimable et nous a donné toutes les explications nécessaires. Je relouerai chez Dollar.
Reviewed: June 3, 2019
very good car, service ok, once I knew exactly were the desk was, and taht it was Dollar's desk !
Reviewed: July 4, 2018
Like: Good price and included most of the features which we have to pay extra in other rental
Dislike: It was best experience for me so no dislikes
Reviewed: April 24, 2019
Personnel peu disposé à donner les informations nécessaires, notamment quant au retour de la voiture fait un jour férié. C'est le gardien du parking qui nous a finalement donné la solution. Un autre client venu prendre une voiture n'a pu le faire.
Reviewed: March 4, 2020
SUV is awesome, nice car convenient specially in Canada during Winter. Spacious seats and compartment. Comfortable to drive, easy to use touchscreen Display. Overall all superb experiences.
Reviewed: March 3, 2020
I waited 1 hour 45 mins just for pickup since there were many bookings and no staff. Had to wait outside in winter since there was no space to even get inside the showroom. Finally got my vehicle at 6.45pm. very painful.
Reviewed: November 27, 2019
Should not be charged for excess kilometres inside Canada when the booking clearly says unlimited kilometres.
Reviewed: December 1, 2019
Parfait, aucune surprise équipe très pro et très disponible y compris pour donner conseils et explications
Reviewed: September 2, 2019
Tentatives de ventes forcées d’assurances supplémentaires malgré le contrat souscrit avec assurances tout risques et dans franchise.
Reviewed: September 1, 2019
Une information erronée m'a fait prendre 2 jours dans le New Jersey, incluant des frais d'hôtel et restauration pour personnes
Reviewed: September 16, 2019
Very good rental, car was in very good condition and new
Reviewed: November 10, 2019
Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.
Reviewed: July 10, 2018
Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning
Reviewed: September 10, 2019
The car was excellent, big, extremely clean (it was just been washed). The people at the counter and the drop off were friendly and very efficient.
Reviewed: October 12, 2019
Une agence un peu difficile à trouver. Les agents de comptoir ont été parfaits.
Reviewed: October 4, 2019
Very good value for money car, very nice staff at pick up
Reviewed: September 23, 2019
The car was exactly wht I needed, small and economic with gas. One thing, they said the car was full, but in reality missed at least 7$ of gas. I bring it bas around the same amount it was and I didn't have problem.
Reviewed: September 21, 2019
la voiture n'était pas de la même catégorie que la réservation, j'ai payé un supplément pour avoir la catégorie prévu, mais voiture presque neuve donc pas trop décu.
Reviewed: November 14, 2019
Excellent service. Véhicule pratique propre et personnel accueillant
Reviewed: March 12, 2020
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
Reviewed: September 11, 2019
Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.
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In terminal
In terminal
In terminal
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In terminal
Shuttle Bus
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Free shuttle bus
Call for pick-up
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Call for pick-up
Walk to counter
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