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Last updated on: February 2, 2023
55Rental Locations
20Airport Locations
Map View of Car Rental Locations in Vancouver
Budget
7.7/10
Thrifty
8.7/10
Routes
8.0/10
Hertz
8.8/10
National
9.3/10
Alamo
9.1/10
Trust Auto Group
8.1/10
AVIS
8.4/10
UCar
8.5/10
CNR
8.8/10
Discount Car & Truck Rentals
7.5/10
Dollar
8.6/10
UCAUTO
6.3/10
Carboy
8.9/10
ACE
7.7/10
EZM
8.3/10
West Coast Car Rentals
3.9/10
Enterprise
9.6/10
Reviewed: May 26, 2022
Unfortunately our experience of 2 budget cars in our trip was not the best. The second car was not as we requested, it was scratched and felt tired we were very disappointed
Reviewed: November 2, 2021
Easy to work with. Convenient, especially with a last minute booking just after the NEW YEAR
Reviewed: October 18, 2019
+ve: car was in good condition and size was as expected -ve: car exterior was not washed
Reviewed: November 1, 2022
The car had quite a bit of mileage on it, like 50,000km, so it feels pretty worn out.
Reviewed: September 29, 2022
Muy rapido el servicio, me hicieron ungrade en el carro q pedí
Reviewed: January 27, 2022
O carro era excelente. A previsão do tempo era de neve e na retirada me deram um carro já com pneus de neve instalado. Foi a melhor decisão! Nevou muito e fomos a vários locais com neve. O tempo de retirada foi curto e de entrega mais rápido ainda.. Achei caro o aluguel, saiu mais de 2.000 dólares... mas entendi que era devido à sazonalidade (dezembro/janeiro) Gostaria de ter parcelado o aluguel, mas foi cobrado tudo de uma so vez
Reviewed: July 6, 2022
Counter didn’t answer any of our questions had to wait for the car nothing was answered
Reviewed: November 2, 2021
Routes set me up with a beautiful Jeep Wrangler to explore the city of Vancouver with for a few days. Could not ask for a more stylish vehicle and the service was great.
Reviewed: October 28, 2021
This worked out absolutely perfect, considering I needed a vehicle that had space and unlimited kilometers. AND when I called to try and extend my rental, the gentleman working at Routes made it SUPER easy!
Reviewed: August 26, 2022
I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!
Reviewed: August 17, 2022
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
Reviewed: August 10, 2022
car had not been cleaned properly with trash in the car. Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes
Reviewed: August 8, 2022
Car in a good condition but all the windows and mirrors were really foggy because of the sanitizer. Had to clean the windows outside and inside to drive safe. The guy at the counter was really unfriendly. He answered all our questions very harsh. And when I asked to see the car before I sign the protocol he acted like I assumed him of fraud. Left a really bad feeling.
Reviewed: June 28, 2022
Tradicional locadora de veículos, prestando serviços de alta qualidade.
Reviewed: August 19, 2022
No issues at all, choice of vehicles available on the day, whole process was faultless.
Reviewed: September 1, 2018
Like: Service and prise
Dislike: I got different car then what I was expecting.
Reviewed: August 27, 2018
Like: Return was rapid return man was friendly
Dislike: Had to wait a long tome at pick up point
Reviewed: June 30, 2019
Great staff - friendly and professional- in both Vancouver and Bellevue. Thanks
Reviewed: August 8, 2022
The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.
Reviewed: June 22, 2022
We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.
Reviewed: April 21, 2022
Car in great condition, great spec and exactly as booked.
Reviewed: October 28, 2021
Super simple and everything that I needed for a quick layover in Vancouver.
Reviewed: June 17, 2022
There was a good experience with auto group, they are nice, kind and cooperative people, and I recommend this group to any one. Good luck auto group!
Reviewed: August 28, 2021
terrible service, never responded to email, not friendly.
Reviewed: August 8, 2021
Super easy … much smoother than most of my rental experiences from the big companies. Very helpful staff. Car only had 1/4 tank but everything else was great.
Reviewed: July 19, 2022
The car was great - a Dodge Charger which I really enjoyed driving
Reviewed: July 17, 2022
Received free upgrade on vehicle- staff exceptionally friendly and helpful.
Reviewed: June 16, 2022
Didn't get the car booked. Gotten a "similar" size but thought it's smaller than what we originally booked.
Reviewed: November 3, 2021
The car was an older model, makes noise when turning vehicle. Strange foul odor from the interior of the car when it gets wet. Took a long long time to pick up the vehicle at YVR, had to wait almost one hour for them to clean and prepare the vehicle for us. It was a Nissan KICKS hatchback.
Reviewed: July 31, 2020
I have not received the email receipt of return upto today.
Reviewed: May 28, 2022
Todo bien, el auto cumplio con el proposito, sin embargo es un modelo no muy reciente (2011). La arrendadora está un poco lejos del aeropuerto pero en general bien.
Reviewed: August 8, 2021
The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied
Reviewed: August 29, 2019
This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.
Reviewed: August 13, 2019
The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.
Reviewed: August 2, 2019
CNR staff - Joey and others were wonderful. They picked me up from the airport and got me the car, and when I dropped it off they drove us back to the airport quickly. We got a Nissan Sentra, it was fine. It had a huge trunk; big enough for a road bike to fit in. Traveled well up to Whistler and back.
Reviewed: July 22, 2019
They offer half price for a similar or even better service!
Reviewed: January 23, 2020
The office shuts at 8pm which was a bit inconvenient from drop off as we had a late flight.
Reviewed: August 25, 2019
They added "mandatory fees" that raised the price by 55%!!!! Discount Car is a SCAM!!! STAY AWAY
Reviewed: August 18, 2019
Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.
Reviewed: August 12, 2019
I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.
Reviewed: January 12, 2020
I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money
Reviewed: September 30, 2019
Car is brand new, exceed my expectation. Friendly staff, clear and accommodative.
Reviewed: September 29, 2019
Counter staff was unfriendly and in rush. However car was in good condition. Few marks on the body fat were not mentioned on the paper, had to make it signed
Reviewed: September 22, 2019
Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.
Reviewed: September 20, 2019
Thought price was high for our needs. Requested a build in GPS system but the vehicle given was the only one available with that or do we were told.
Reviewed: August 7, 2019
Car was nog clean, car had a lot of scratches and little damages.
Reviewed: July 23, 2019
Long waiting for pickup. Car was not ready ( no gas) and not clean. Poor counter desk service and not transparent agreement. Preauthorization will hold money for 30 days. Work hours only from 10 AM to 6 PM. Need to make international call to schedule pickup. The company is used cars dealership and car rental seems axillary business with no much attitude toward it
Reviewed: July 25, 2019
UC AUTO was amazing. They gave me my own car insurance and license plate. I rented a Honda and it was in great condition. Staff was very friendly and they even dropped us off at the airport when we returned the car. Definitely will use them today.
Reviewed: June 5, 2019
They ensured we had the right carseats ready to go and installed. Car was clean and they picked us up from airport and dropped us off in sufficient time. The driver was very communicative and the service was friendly. Amazing value as well!
Reviewed: March 10, 2019
Car was fine. Pickup was slightly delayed because car was returned after hours by previous customer and needed a wash. And it was well below freezing so wash took a while. Happy to use again next trip.
Reviewed: September 25, 2018
Like: great value
Dislike: Maybe a flier on how to find the office. Google maps was not helpful and was frustrating.
Reviewed: September 3, 2018
Dislike: The car pick up was in a little sketchy area by the airport, not what I expected, so I worried about being taken advantage of. However the owners of the car pick up were helpful. I didn't like the $500 authorization
Reviewed: September 8, 2019
Don't rent from Easter re gal in Vancouver BC. First of all I thought I was renting from Ace. We used Ace in Europe and we were delighted. How this time it turned out not to be Ace but a sub company. My rental for 5 days was to be $144.00. I was not informed that the discount car rental sub company would not accept my personal car insurances. Discount wanted $50 per day for their insurance. The clerk told me this was BC policy. I called Hertz and got a rental no problem and they accepted my insurance.
Reviewed: August 20, 2019
I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!
Reviewed: July 29, 2019
Only snag was calling for airport pickup, line was busy for about 10 minutes. Pick up was fast though and my car rental was upgraded to a Subaru Outback. Fast return and shuttle to airport which was just a few minutes away. Loved the car, no hassle rental, would use the same company again.
Reviewed: May 10, 2019
The car exceed our expectations. And the drop off was really easy, because we had an early flight, they told us just to park the car and leave the keys in the drop off keys. Everything was really fast and easy.
Reviewed: June 18, 2018
Like: I rented a red Jeep Rubicon 2018, it was my first time renting a car and they made my experience very pleasurable as well as knowledgeable. I was very pleased with the conditions of the jeep as well as the flexible times for drop-off, we needed to be at the airport by 7:00 am so that meant we had to get up very early and all we had to do was park the car in their lot and drop the keys in a secure box. Overall it was fantastic.
Reviewed: August 27, 2019
Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.
Reviewed: August 8, 2019
The Dodge Grand Caravan was inconvenienced, no Ac in back seat.
Reviewed: August 6, 2019
Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.
Reviewed: July 14, 2019
Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.
Reviewed: July 27, 2019
Very difficult to find Pick up site miles from airport Total confusion !
Reviewed: March 3, 2019
Shocking experience with West Coast Car Rentals. Hidden fees everywhere, terrible customer service bordering on bullying. I will never rent from them again.
Reviewed: January 14, 2019
Waited an hour after the phone call to be picked from the airport, no call display to communicate where about is the picked driver. The vehicle is filthy sticky with garbage inside not cleaned up from the previous rental, and was told none available as I requested for another car. Lots of ding dens found around the vehicles Must purchase their collision insurance at their counter without options. Will never rent again from this company.
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