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ZOOM, Toronto Head Office Car Rental

ZOOM 1000+ ratings, 10 reviews

Toronto, Ontario, Canada

7.2 / 10 Good

ZOOM - Toronto Head Office Information, Car Rental Instructions & Policies

Store Location

5945 Dixie Road Mississauga, Toronto, Ontario L4W1E8


1-888-317-9666 / +001-905-670-7368

Pickup from Branch or Car Park & After Hours Pickup

The ZOOM - Toronto Head Office car rental location is located out of the airport

Shuttle hours :Monday - Friday 8:00am - 5:30pm Saturday and Sunday 9:00am - 3:30pm From Terminal 1 Arrivals: Follow signs for Link Train to Level 2 Cross over to Parking Garage on West Bridge Turn left on exiting Bridge to Link Train Station Take Link Train to Viscount Station (2nd stop) At Viscount Station Proceed downstairs to Car Rental Shuttle (Zoom courtesy phone in lobby). From Terminal 3 Arrivals: Follow signs to elevator at Door D Take elevator to Level 3 Turn right on exiting elevator to Sheraton Hotel Bridge Cross over bridge to Link Train Station Prior to entering the Sheraton Hotel Turn left for elevator Turn right for escalator Take Link Train to Viscount Station (1st Stop) At Viscount Station Proceed downstairs to Car Rental Shuttle (Zoom courtesy phone in lobby) ,

Return to the Store, Car Park or Key Box & After Hours Return

We provide a free shuttle service to and from the International Airport and any Hotels within the vicinity of the Airport during our regular business hours. We also offer a 24 hour key drop off for rental returns at our location,please consult with staff for detail.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -16:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00


Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus CAD 500-250030-60

Bmw 5 Seriesxdar

Ds7 Aut.

Pack up ^
CAD 500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

Discover is not accepted.


Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

23 - 80 years old

Young Driver Fee applies at 23 - 25 years old with charge of CAD 15 - 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
CAD 10/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
CAD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
CAD 10/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
CAD 10/day

Cross Border


Depending on which countries to bring the rental cars to, policies differ:

United States

CAD 10 per day
If travelling out of province or cross border this must be mentioned at the time of the rental. An additional charge of $5 daily will apply for out of province and $10 daily for USA travel. Zoom receives notification when vehicles cross provincial or territorial boundaries and any non-authorized travel out of province or to the USA will incur a service charge of $100 above and beyond any additional charges

Cross Islands

To be updated


To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks


1.9 mi from Toronto Airport

10.9 mi from Downsview Airport

12.6 mi from Billy Bishop Toronto City Centre Airport

Railway Stations

5.4 mi from Etobicoke North Go Station

13.3 mi from Toronto Union Station


2.2 mi from Homewood Suites By Hilton Toronto Airport Corporat

2.2 mi from Best Western Plus Travel Hotel Toronto Airport

2.2 mi from Best Western Plus Travel Hotel Toronto Airport

Other Landmarks

11.9 mi from Casa Loma

12.9 mi from Ontario Legislative Buildings

12.9 mi from CN Tower

Map view of ZOOM Store Location
coordinates: 43.6546221 -79.645579

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.2 / 10 Good

  • Vehicle condition: 7.8
  • Vehicle cleanliness: 8.2
  • Spaciousness: 8.6
  • Counter staff: 6.6
  • Pick-up location: 5.8
  • Drop-off location: 6.4
  • Pick-up time: 30-60 mins
  • Drop-off time: 10-30 mins
  • S.Naidoo


    8.7 /10 Very Good

    Reviewed: Wednesday, October 5, 2022

    The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
    Read More >
  • e.ramirez


    9.7 /10 Excellent

    Reviewed: Wednesday, October 5, 2022

    No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
    Read More >
  • E.Saunders


    9.7 /10 Excellent

    Reviewed: Wednesday, October 5, 2022

    Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
    Read More >
  • C.Druppers


    10 /10 Excellent

    Reviewed: Wednesday, October 5, 2022

    Overall it was it was good, I had no problems
    Read More >
  • A.Abbas


    2 /10 Poor

    Reviewed: Wednesday, October 5, 2022

    The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.
    Read More >
  • R.Try


    7.3 /10 Good

    Reviewed: Wednesday, October 5, 2022

    The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape
    Read More >
  • C.Robson


    5 /10 Average

    Reviewed: Wednesday, October 5, 2022

    Office staff were unhelpful, difficult and unfriendly. Before pick up minibus collected us from airport and allowed 15 passengers in a 12 seater minibus. 16 people in total crammed into a minibus. Driver continually answered calls on his mobile whilst driving us to the office. The collection point for the minibus is awkward also and the office to collect car is around 20 min drive.
    Read More >
  • D.Fernandez


    6.7 /10 Average

    Reviewed: Wednesday, October 5, 2022

    Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.
    Read More >
  • A.Badawi


    6 /10 Average

    Reviewed: Wednesday, October 5, 2022

    First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons 1 - i did not scratch the car 2 - i had a full insurance on the car. why did i pay almost the same amount of the car rental on the insurance if it does not cover me as for Zoom they need to reconsider their customer service policies and they have to be fair with customers
    Read More >
  • Anonymous


    7.3 /10 Good

    Reviewed: Wednesday, October 5, 2022

    Trop loin de l'aéroport - Trop long pour l'attente de la navette - Trop long pour récupérer le véhicule
    Read More >
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