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Last updated on: July 9, 2020
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36Rental Locations
14Airport Locations
Map View of Car Rental Locations in Calgary
ZOOM
7.5/10
National
9.4/10
Dollar
8.1/10
Thrifty
8.3/10
Alamo
9.1/10
Routes
8.9/10
ACE
7.5/10
MEX
8.1/10
Discount Car & Truck Rentals
7.7/10
Hertz
8.5/10
AVIS
8.8/10
Budget
8.7/10
Enterprise
9.6/10
miles
10.0/10
Reviewed: September 6, 2019
The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.
Reviewed: August 27, 2019
Tout était bien!! Le service en français aurait été apprécié
Reviewed: September 1, 2018
Like: We got an upgrade that really did the trick
Dislike: The unexpected transfer charge $300 at the end of the trip, we thought it was already in the charges.
Reviewed: July 1, 2018
Like: While reading many bad reviews I was super paranoid to rent through easyrentcars.com but I'm glad I did because I had a pleasant experience. They were also very cheap compared to the many other third parties. The car we rented was exactly how I expected it to be.
Reviewed: June 14, 2019
I mentioned to Ayana Mahamed (who was working the counter at National at the Calgary Airport) that my wife and I took this trip to celebrate our 25th anniversary, and he VERY graciously upgraded us from a tiny economy car to a small luxury SUV. He was awesome. National is awesome. We are SO grateful :)
Reviewed: September 6, 2019
it took three cars to finally get what was expected...way too long for renting a top class of car
Reviewed: October 5, 2019
When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.
Reviewed: September 16, 2019
The car itself was great, EXCEPT we really prefer that mini vans hold 8. I had reserved it weeks ahead. We still had to wait for over an hour.
Reviewed: September 6, 2019
Staff was okay...needs to be more informative on locations I needed to be at and show me on map on how to get to those locations..otherwise okay...
Reviewed: March 10, 2020
On pick up staff member recommended upgrading to a 4x4 which I'm glad I did. He then took us to the vehicle to make it easier for us
Reviewed: October 24, 2019
They gave me a Jeep, which I didn’t like to drive. But now I know.
Reviewed: September 28, 2019
The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.
Reviewed: September 28, 2019
Offering thryfty insurance a bit confusing after having full insurance by third party.
Reviewed: January 28, 2020
Yes, the car offered was almost a brand new car with only around 300km.
Reviewed: August 25, 2019
車両の洗車が不十分。 AXAの保険証を見せたが、ロードサービス が着いて居ないと嘘をつかれ、追加で加入させられた。
Reviewed: August 13, 2019
The fee for filing up is too high. The vehicle is not that cheap.
Reviewed: September 18, 2019
The car only had a very quick and basic clean before i got it
Reviewed: June 8, 2020
The supervisor, Sunny was so kind and helpful and tried his best to make everything in the best way
Reviewed: March 12, 2020
Got a free upgrade which was nice. Easy to pick up and drop off
Reviewed: March 3, 2020
Excellent service and very proffessionel by Danielle at the front desk.i'm very satisfait.
Reviewed: February 18, 2020
I found Nisha on the counter extremely polite, helpful and always smiling. She was very very helpful and knowledgeable. WELL DONE NISHA
Reviewed: January 31, 2020
Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.
Reviewed: August 18, 2019
We expected a Santa Fe; we got a Dodge Durango instead, but no big deal. What was TERRIBLE upon returning the car was that they said we had incurred damages/scratches to the front bumper and they were going to charge us. I did all the driving and we never hit anything. I drove almost all highway miles and parked safely/responsibly. When they first inspected the car they had it parked closely behind another vehicle so they never even inspected the front bumper. Is this a scam? Do they just tell everyone they scratched the front bumper, get money from them, never fix it, park it close to another car during inspection for the next customer? We will dispute any charges. I will stick to a national reputable car rental company from now on; this was so ridiculous and dishonest of them. We did not incur ANY damage to their car; we are very responsible and took great car of the car. They initially got us to choose them with a low rental price, then tried to make up the difference. Not a good nor respectable way to run a business. Hurts them in long run. Expect better.
Reviewed: September 2, 2019
The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...
Reviewed: August 18, 2019
They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.
Reviewed: August 29, 2019
This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++
Reviewed: April 24, 2019
When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.
Reviewed: March 16, 2019
We didn't actually see anyone from MEX. It turned out that we were renting from 2 brothers I think calling themselves Zoom Rentacar. It was in an off-airport hotel lobby. When I arrived, they charged me about $10/day to take the car out of Alberta to BC. When I complained about this they showed me some sort of boilerplate language on the booking that mentioned taking the car out of Ontario and said that this applied to Alberta also although it never mentioned that anywhere. The inside windshield of the car looked like they cleaned it with a muddy rag. The windshield washing fluid was empty and we had to stop to clean the inside windshield and to buy a gallon of washer fluid, a necessity when driving on winter roads.
Reviewed: July 17, 2019
We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.
Reviewed: June 11, 2019
We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.
Reviewed: September 22, 2019
Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting
Reviewed: March 21, 2020
Hertz were very poor at pickup. Delivered a different car then was on the booking. Kept trying to sell me additional insurance, upgrade to car and winter tyres (not necessary for the highway driving we were doing in Calgary). The car did not have a full tank of petrol. We discovered a crack in the windshield within 2km of leaving the airport and Hertz tried to say it was our fault. We returned to the rental location and received the car we originally booked which was not offered when we first arrived. On the contrary, the dropoff process was very quick and smooth and the staff was friendly
Reviewed: February 7, 2020
Hertz were very slow and considering we were the only people there the whole process took longer than an hour to pick up the car. Very disappointing.
Reviewed: September 9, 2019
Everything was great, beside that I was charged two hours late return and my friend May’s family was charged 1 hour late return fee. When we picked up the car, there was no explanation that the rental was counted by hours. We thought it was very early to return the car by 12 noon. We were staying in the hotel close by waiting for time getting closer to the flight time. We If we were notified that the renting time was counted by hours, we would have returned the car two hours earlier. We went to the return counter and they said they couldn’t do anything about this situation.
Reviewed: September 1, 2019
At the pick up location in Calgary Airport, they could give us better directions to reach the drop off location
Reviewed: September 17, 2019
I was told that I received one additional drive with no cost but when I dropped off the car I was charged an extra.
Reviewed: October 28, 2019
Great car though some issues with internal panel falling off. Only checked external state before moving off so my fault.
Reviewed: September 20, 2019
Des frais supplémentaires au moment du retrait du véhicule, avec des explicitations pas très claires. Du coup notre tarif de location peu élevé au départ a doublé. Par exemple, on nous fait payer un plein d'essence entier, même si on loue une voiture pour moins de 48h pour faire juste quelques kilomètres dans le coin, une façon peu honnête d'encaisser beaucoup d'argent. Imaginez ce gain multiplié par des milliers de voitures louées ! Alors que sur tous les lieux touristiques, nous avons rencontré des personnes parlant aussi le français (langue du Québec, province canadienne), chez Budget, personne ne parlait le français.
Reviewed: September 20, 2019
quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.
Reviewed: August 17, 2019
The car was new and in good condition, it could of been washed more thoroughly, over all the service was good, price was reasonable
Reviewed: July 11, 2019
Thank you guys for making sure that a car is not going to be one of my concerns on my trip with great customer service and great vehicle!
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