22 Car Rental Brands at San Francisco Airport (SFO)

Reviewed: July 19, 2021

Very easy and quick

Reviewed: March 7, 2021

The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.

Reviewed: January 23, 2020

I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)

Reviewed: January 9, 2020

i had problems with my reservation with budget. at the counter they wanted to see my israeli passport and drivers license. i had the passport but no knowing i might need my foreign license i did not bring it. they at first refused to honor my reservation as is including all insurances and told me to try somewhere else. finally the manager said if i could show a boarding pass or something showing i was outside the usa when i booked the car they would honor it. i did not have my boarding pass but fortunately i found something issued by israel as i passed through passport control that showed i left israel on dec 19. it was stressful and i had no idea i would need documentation as i booked the reservation in dollars in english and i also have a new york drivers license.

Reviewed: January 7, 2020

Los seguros q tuve q pagar incrementaron a más del doble el ppto

Reviewed: April 27, 2021

Estuvimos más de hora y media hasta que nos atendieron en el mostrador para darnos el coche

Reviewed: September 13, 2019

The car was in a possible illegal condition although this only became apparent to us when we later stopped for food break and looked more at the car u. We noticed the tyres were nearly bald and that a plastic engine cover was hanging down and also throughout the hire a sensor warning light kept going on and off on the dash. The interior was unclean. We photographed the scratched and poor exterior before we left the pick up. The other issues became apparent later during the hire

Reviewed: July 26, 2019

I have been charged 435 US dollars outside of my already paid amount for this reservation. 174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized. ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED. Please have this reversed.

Reviewed: August 1, 2018

Like: V easy drop off at airport

Reviewed: December 4, 2020

I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.

Reviewed: February 27, 2020

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

Reviewed: January 1, 2020

Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.

Reviewed: December 30, 2019

Great experience overall.

Reviewed: February 24, 2020

Sold an excessive insurance package at the counter without explaining details which I figured out at the drop off. In addition, changed the car model at the pick up lot. I was too tired after a long flight and didn’t want to waste my time complaining about. I will not use this company any more.

Reviewed: February 16, 2020

Our experience with Alamo was very positive - check-in process was quick and easy. During our drive down the Pacific Coast Highway, a small rock cracked our windscreen. Thankfully, the included insurance covered the damage and we didn't have to pay any extra.

Reviewed: January 26, 2020

Staff at the counter very helpful

Reviewed: January 10, 2020

Feliz el auto buen tamaño viajamos en familia hasta Canadá sin ningún problema no dudaría seguir alquilando con ustedes

Reviewed: December 24, 2019

Exact car ordered was not available but Danny on reception at San Francisco Airport was great and offered similar options at no additional expense The car was fantastic and a joy to drive

Reviewed: February 19, 2020

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Reviewed: January 5, 2020

Very Good

Reviewed: November 6, 2019

I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.

Reviewed: September 9, 2018

Like: Everything
Dislike: Nothing

Reviewed: February 9, 2020

Thrifty and Dollar are now the same company so you have to wait double the length of time. They didnt have a mustang as requested so had to then come back to collect this another day.

Reviewed: January 4, 2020

全般的に満足です。ただ、pick up の際、手続き後に口頭で別のフロアで名前が呼ばれるとのことでしたが、その場で書類をなにも貰わなかったため、待たされた際に手続きが正常に行われているか心配で、配車スタッフに進行状況を尋ねる必要がありました。結局、問題ありませんでしたが。

Reviewed: November 20, 2019

Overall really good experience, car condition was very good

Reviewed: October 16, 2019

So everything went really well, I just struggled when picking the car up because I went to the address on the email instead of the rental car place in San Fran, When dropping off my car I was silly and ended up leaving my passport and my speaker in the glove box The phone wouldn’t go through so I went to the drop off office in la, and they helped me from there the people that helped me were so helpful and amazing and was able to solve my problem for me which made me so happy and now made me be able to leave the country when I have to Big shout out to Jorge, chyna, kimmy and Dione. They were the people that helped me and they were awesome

Reviewed: October 9, 2019

I got a super nice car!! Thank you

Reviewed: January 10, 2020

Zero problems. Nice car and very clean. Pick-up and drop off were fast.

Reviewed: December 7, 2019

Outstanding customer service. Great and empathethic professionals.

Reviewed: September 18, 2019

Everything was on point

Reviewed: September 7, 2019

Car rental was very easy and not expensive. We also rent a navigation system that was extremely helpful (GPS, hotspot, telephone).

Reviewed: August 25, 2019

Le personnel au comptoir est exécrable... au retrait comme à la restitution.

Reviewed: January 7, 2020

The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!

Reviewed: January 3, 2020

We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.

Reviewed: December 7, 2019

Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.

Reviewed: November 6, 2019

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

Reviewed: October 23, 2019

Pick up time in line was way too long

Reviewed: January 6, 2020

The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.

Reviewed: January 5, 2020

Terrible company. Do not go.

Reviewed: October 31, 2019

The staff were very helpful and easy to work with.

Reviewed: October 8, 2019

Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.

Reviewed: August 18, 2019

my experience with E2 rental agents was professional and friendly

Reviewed: January 6, 2020

Great vehicle for the trip. Not enough room for luggage.

Reviewed: October 16, 2019

Excellent car experience very quick pick up useful information given by staff

Reviewed: July 31, 2019

Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!

Reviewed: April 27, 2019

Very good experience, I will use again

Reviewed: April 9, 2019

Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.

Reviewed: October 18, 2019

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

Reviewed: October 11, 2019

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.

Reviewed: September 24, 2019

Great car, was very pleased with it. Thank you

Reviewed: September 20, 2019

Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.

Reviewed: August 12, 2019

good service. we're satisfied!

Reviewed: October 3, 2019

The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.

Reviewed: June 23, 2019

Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental

Reviewed: June 22, 2019

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Reviewed: June 18, 2019

Clear instructions, fast reply from customers service

Reviewed: May 30, 2019

The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!

Reviewed: September 27, 2019

Got an upgrade to a standard SUV which was in excellent condition.

Reviewed: September 9, 2019

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Reviewed: September 22, 2018

Like: Brand new car in exelent condition, easy pickup and drop off procedure, no extra fees. Got what i expected

Reviewed: June 5, 2018

Like: The guy in Vancouver was super friendly!
Dislike: I was not aware at what point the balance would be deducted but that is probably more my fault because I don‘t often rent cars.

Reviewed: September 6, 2019

I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.

Reviewed: June 5, 2019

Washer bottle empty, 12 Volt charger did not work so we were unable to charge or use our Sat Nav. Customer service assistant, when we picked up the car, gave us incorrect information about tolls and therefore we were charged for toll fees for the whole of visit when this was not needed.