I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.

I rented a van and was given an suv as an upgrade. There was very little room for luggage. Vehicle had a hole in the carpet on the driver’s side.

Professional, competent counter staff.

Waited over 45min for car. Told it was being serviced. Only has half tank of gas, so was returned with half tank.

Very disappointed in SUV selection. Mitsubishi that I wasn't able to sync phone. The most stripped down model ever

The car was not a foreign like they mentioned, quest or similar. It was more like a caravan or similar. If they mention a foreign car they should try to provide a foreign car same with domestic.