Like: Female staff member on pick up desk on Friday night and then on drop off service on Sunday afternoon was extremely helpful polite and efficient - thank you
My booking said GPS navigation would be provided, but this was not so. Tank was 7/8 filled although counter staff told me I had to return it with a full tank of petrol.
“Very disappointed when I received the damage bill.”
About Enterprise:9.7/10
I was really happy until I received a bill for 150 STG for bumper damage which was not there when I delivered the vehicle. This was highway robbery. The damage was not there at all.
“terrible service from Enterprise at Glasgow airport....”
About Enterprise:5.3/10
Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.
Like: No line ups and fast friendly efficient staff... Exactly what we needed after a 24 hour flight. Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly
The staff were exceptionally helpful. Really, they could not have done more. I was early and they allowed me to pick up the vehicle early without it affecting my drop off time. Top marks!
About QEEQ:10.0/10
Really quick and easy. Confirmation of reservation was almost immediate. Have used this company in Spain and UK and would happily use again,
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S.thomson
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View more >Dislike: extra to have damage lomitation
Maroo
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View more >Cakiwa
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View more >E.Dadswell
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View more >Dislike: High excess Long walk to collect car after 24 hour flight with luggage & 3 year old
D.Forrester
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View more >Dislike: The weather
N.Johnson
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View more >K.VonMollendorf
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View more >Dislike: There was no additional driver option on the easy rent cars website, we had to arrange this with Enterprise directly
P.Naylor
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View more >Dislike: Nothing
Briege
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View more >Car Rental Brands Ranked In United Kingdom
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