terrible service from Enterprise at Glasgow airport....

About Enterprise: 5.3 /10
Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.
About QEEQ: 10.0 /10
no problem and all went well
Reviewed: Mon, Sep 9, 2019
Full Size Van | Volkswagen Sharan or similar

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