EASIRENT CAR RENTAL REVIEWS IN UNITED STATES

As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.

Overall it was excellent. The only issue was that the rear tail light was broken ....not the light, the glass covering had been in an accident.

Customer service was awful and very unfriendly acted very put out. We were also charged 13 dollars a day more because I didn’t have the same credit card with me that was on file and what I had pre payed for. will never rent from y’all again.

Didn’t use

Car was good except both the 9 volt socket was not working so in middle of going to my resort on high way my GpS turned off so I have to use my phone to reach my resort ...just be sure car has every thing working perfect thanks

Every thing was easy to book to cancel to book again right time very trusted company and very good you moved to nice new location as your old location is totally below the level of your competitor ..congratulation very nice new location

The West Palm Beach location is the worst. Customers wait more that 1 hour just to pick up a car that was already paid.

I definitely would rent with you again. They upgraded my car at N/c since you were out of the car I rented. Didn;t need such a bigvehicle but took it anyway since nothing else was available. Was a bit upset when I called for p/u at the airport and it went to voice mail. Had to callback 2 times to get somebody but she said she was there alone and on the other phone.

Первая машина при наборе скорости начинала вибрировать и руль сильно трясло, поменяли без вопросов, но следующая машина была старее. При получении автомобиля очень настаивали на оплате дополнительной страховки, сказали, что без неё не отдадут автомобиль, мы ее оплатили, но через 2 недели нам на карту пришёл возврат этой непредусмотренной суммы.

Still waiting for my refund of 6 days.....

Yes it gets Confusing from with the pick it up and wait to drop it off because if you check on the GPS it’s sending you to your previous location and that the new location even though it’s like five minutes away but it would be appreciated if you take out the old address from your GPS system

1st vehicle had a malfunction error on dashboard. Waiting over 30 minutes to be served. Charged for gas that I shouldnt have been. Never received a closeout email or notified I will be charged; error was on the location as my car was switched and vehicle I drove off on had a quarter tank and I returned with more than half.

Espere demasiado tiempo para obtener mi carro !!!!!! Y me cobraron un seguro que ya yo lo tenía !

El servicio al cliente me pudo haber ayudado en el momento que tuve problemas y no fue así ! Lo hicieron después de 2 meses de la devolución del automóvil

The car was fine and the person who checked the car out was very polite and efficient. The downside was the time it took as I waited for over an hour to get the car which made me late checking in to my hotel. Bearing in mind I was an English tourist and had never driven the car before I was given no indication on how to operate the car, for example adjusting the seats, handbrake location and how to open the fuel cap which caused me a big problem.

The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.

The vehicle met our needs.

Excellent service

Very slow on pick up and not much communication during wait to be served. Staff could be mor friendly. Full check car on drop off and write all ok on paperwork.

I didn't get the car because the staff was terrible and tried to push several fees to me. Could not use my personal insurance and did not have the car that I booked so I declined and took it from other company

I am very please with the service and the process.

No comment

The whole process was awesome. I was very confused on the quality of the vehicle as there was a back up camera but no automatic locking doors or windows. This is a safety concern as we had to constantly manual unlock and lock everydoor, and if we forgot one door that could have been a safety concern or a potential theft. It was confusing as it seemed above standard for the rear view camera but below standards on manual windows and locks. Everything else was exceptional!!

No

No

The counter staff never got the info from your agent that our plane was landing at 2:20 instead of 1 They wanted to charge us extra and then they realized it was less than a 2 hour difference. I was not aware that we needed to bring our insurance card. The list was not clear.

Booking was easy