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Horrible and Terrible Service

About Easirent: 3.0 /10
1st vehicle had a malfunction error on dashboard. Waiting over 30 minutes to be served. Charged for gas that I shouldnt have been. Never received a closeout email or notified I will be charged; error was on the location as my car was switched and vehicle I drove off on had a quarter tank and I returned with more than half.
Reviewed: Sun, Nov 10, 2019
Full Size | Nissan Altima or similar

Relevant Reviews on Easirent Orlando International Airport


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Economy | Toyota Yaris or similar
“Easirent is off my list, Eastrentcars isn't but my level of confidence in them isn't what it used to”
About Easirent: 3.3 /10
The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.
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Reviewed: Sat, Sep 28, 2019


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Full Size Van | Dodge Grand Caravan or similar
“Gray rental car experience.”
About Easirent: 10.0 /10
As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.
About Qeeq: 10.0 /10
Reviewed: Wed, Sep 25, 2019


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Convertible | Volkswagen Beetle Cabrio or similar
“Horrible service by Easirent car Service while bookiing is way easier and smooth .”
About Easirent: 6.7 /10
staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges. Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car . Car was dirty inside and out . there was a TPMS error in the car which made me freak out through out the trip .
Reviewed: Mon, Jul 8, 2019


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Full Size | Nissan Altima or similar
“Worst service ever. Rude and not informative.”
About Easirent: 5.3 /10
Registration attendant was rude and very pushy. Used fear tactics to intimidate clients to purchase excessive insurance. Did not give us clear directions as to where the car was on the lot. He seemed disgruntled due to the fact that we did not use his upgrades. Not good business. I am a seasoned business traveler and will not use your rental agency again. When we received the car the interior windows were dirty and parking tickets from your last client were still in the window.
About Qeeq: 8.0 /10
Reviewed: Fri, Jun 7, 2019


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Full Size | Nissan Altima or similar
“Staff friendly and helpful”
About Easirent: 8.7 /10
Joe in the office was really great, friendly and helpful. Watch out for add on to cost of car. Frustrating to find out you have pay for so many add ons
About Qeeq: 7.0 /10
Reviewed: Sat, May 25, 2019

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