Nice experience.

About East Coast: 8.0 /10
There’s only one staff by the time of 11:00 that day, so it took another half hour for me to finish the whole process.
About QEEQ: 10.0 /10
EasyRentCars.com is really nice , always the best price and have point for us to redeem for the next car rental.
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Reviewed: Fri, Jan 10, 2020
Compact | Hyundai Accent or similar

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Compact | Toyota Corolla Hatchback or similar
“As a regular customer, I was not impressed”
About East Coast: 7.3 /10
I have rented from East Coast before and had a positive experience. But this time not as much. I received confirmation from easyrent with T&C’s from east coast that said my deposit amount was meant to be $249. It was not. They tried to charge me $1000- huge difference. My only option was to pay for extra insurance effectively doubling the cost of my rental. I showed them the t&c’s I was sent but they wouldn’t honour it. He wasn’t rude about it, but was certainly not helpful or understanding and didn’t offer options. Also the pickup address sent to me was incorrect. Also I was given a larger car- which I did not want, I rented a compact hatchback on purpose and got a mid size 4-door sedan. It made my task much harder.
About QEEQ: 8.0 /10
Both the T&C’s supposedly from East Coast and the pickup address where both incorrect. I had to pay double for my rental and even though they choose to do business with you, I had to pay for your incorrect info.
Reviewed: Sun, Feb 9, 2020

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