East Coast, Melbourne City – Grand Hyatt Car Rental

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Melbourne City – Grand Hyatt Information, Car Rental Instructions & Policies

Store Location

123 Collins St, Melbourne VIC 3000, Australia

Telephone

+61 7 5555 8900 / 1800 028 881

Pickup from Branch or Car Park & After Hours Pickup

The East Coast - Melbourne City – Grand Hyatt car rental location is located out of the airport

Please arrive to "123 Collins St, Melbourne VIC 3000" to pick up the car.

Return to the Store, Car Park or Key Box & After Hours Return

Please drop off the vehicles to the branch according to the instructions given by the counter staffs.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -14:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driver's license from your country + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full driver's license issued in Australia

First-time Customers of East Coast Car Rentals living within a 150 kilometer radius of the branch from which they are collecting the vehicle must provide a utility bill* not older than three months as proof of address. The residential address shown on th

Additional Extras

Extras Prices

Additional driver fee

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Must-not:

Taking rental cars to following islands is not allowed：
Daydream Island, Fitzroy Island

Excess

Third Party Liability Excess differs by car model:

AUD 4400 for Toyota Auris Hybrid-hybrid,Renault Clio,Citroen C3,Suzuki Jimny,Z Toyota Prius,Renault Megane,

AUD 0 for other car models.

AUD 5500 for Toyota Camry,Toyota Kluger Hybrid-hybrid,Pajero Sport Glx--4wd,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Audi Q5 35 Tdi,Mazda Mx30,Toyota Rav4 Hybrid-hybrid,Renault Conquest Aut.,Mg Zs,Mg Zs Ev,Mini Countryman,Cupra Born,Bmw X1 18i,Kia Carnival,Volvo C40,Tesla Model Y,Toyota Camry,Skoda Kodiaq,Mazda Bt-50 Dual Cab Ut,Toyota Commuter,

Collision Damage Waiver Excess differs by car model:

AUD 4400 for Toyota Auris Hybrid-hybrid,Renault Clio,Citroen C3,Suzuki Jimny,Z Toyota Prius,Renault Megane,

AUD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Melbourne City Heliport

7.3 mi from Essendon Airport

12.3 mi from Melbourne Airport

Railway Stations

0.2 mi from Flinders Street Station

0.3 mi from Parliament Train Station

0.8 mi from Flagstaff Train Station

Hotels

Nearby Grand Hyatt Melbourne

0.1 mi from 1 Exhibition Apartment Hotel

0.1 mi from Adelphi Hotel

Other Landmarks

0.2 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of East Coast Store Location

coordinates: -37.815125084162 144.9698525582

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 8.6
Vehicle cleanliness: 8.6
Spaciousness: 8.0
Counter staff: 6.0
Pick-up location: 8.0
Drop-off location: 8.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Matthew
Melbourne
6.7 /10 Average
Reviewed: Friday, April 26, 2024
Slow pick up. Car is a Chinese car which is now pretty good in the engine power. Otherwise it is good.
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M.KIM
Melbourne
10 /10 Excellent
Reviewed: Friday, April 26, 2024
도심가운데에 위치하여 접근성이 좋으며 반납하고 돌아가기에도 너무 편했습니다 직원들은 모두 친절하고 따뜻하게 대응해 주었습니다
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Tina Z
Melbourne
7 /10 Good
Reviewed: Friday, April 26, 2024
They didn’t take clear car photos and set me in trap to at a wind screen chip but it was present when we received the car. They charged me $1000 deposit and didn’t refund it to me yet after I show them the clear pics when we received the car. I am still wait for deposit refund. Very Frustrating.
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