DOLLAR CAR RENTAL REVIEWS IN CANADA

Price was higher than online booking and no shuttle service offered

Price was more when I arrived than online booked price and no shuttle service was offered

Waited one and a half hours for the mini van to come, but the staff was very courteous and helpful.

Excellent booking service. We booked a total of four cars on EasyRentCars App on our trip from HongKong to Vancouver, Calgary, Toronto, HK. Very smooth service and good pricing.

Nothing to complain. Good staff at the airport. I was expecting a Corolla but instead, I got a Sonata much better. Excellent vehicle with only 5k km of mileage. Very spacious inside and with a big trunk. All my family needed.

Easy to use and with better rates than the main companies.

La voiture a dépassé mes attentes. Dollars nous a surclassé. L'attente au guichet pour la récupération de la voiture a été du à la grande affluence de clients. Le personnel était très aimable et nous a donné toutes les explications nécessaires. Je relouerai chez Dollar.

Tout a été très facile et rapide.

I have been renting vehicles for Ten years for business and pleasure and have always used one Company, it was not Dollar. It will be Dollar from now on. They treated me like I was a lifelong customer and were very efficient at both pick up and drop off.

I was stuck, thought I may have to cancel my trip, but Easy Car got me going.....Excellent Service

Mileage on the car is a bit high.

Very good booking platform.

Again disappointed that it was more to add second driver

Car was fantastic and suited out needs.

Price was really good for two weeks and used it a lot.

Knowledgeable, professional and helpful staff

Easiest platform to use with good incentives

Très heureux d'avoir été surclassé

Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space. Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.

Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.

Staff on counter refuse to come to the car showing me various functionality of the car given I haven't driven that brand before, and I am from oversea. That make me feel really bad and felt being neglected.

Nissan Maxima is never available in Dollar so your listing is misleading. Felt being cheated.

Car was amazing. Indian guy at the Counter was very helpful and friendly.

Yes we had an upgrade.

Car was high mileage, 66,000 miles. Beat up field car. Piece of junk. Hard to believe how bad it was. Looked like it had been in 3 accidents (not repaired). Hundreds of scratches all over, not just a few. Chip in windshield they wanted to charge us for. Luckily my son had noted it on initial inspection sheet. The car was filthy. Dollar hosed it off for us. That did nothing. Do not rent from Dollar. !!!!!

Excellent

Dollar struggled to get us an appropriate car because they had none of the requested premium cars available with 4 doors. A dirty suv was offered and refused by us and another one was offered and accepted. Kind of made it up as they went along and would have annoyed me a lot if I was pressed for time.

Easy. Simple. Would recommend.

The staff at the counter kept up-selling me on insurance, even after I told him I had purchased it on EasyRentCars. Had to turn him down on three different attempts. He even pushed the Insurance voucher away when I showed it to him. Finally, he said what I had reserved (Economy) wasn’t available and started up-selling me on upgrades. After I turned down all his upsells, he said then I’d have to wait “a bit” for them to get me an Economy. So I, along with my mom and my aunt (74 and 63 respectively), sat and waited for about 25 minutes, before they finally brought up a Kia Rio that had a big dent on the hubcap of one of the front tires, visible patches of scratches in various locations of the body, and 60000+ kilometers registered to the odometer. The car was also making a really weird noise under the front compartments when it was driving on the road. So in conclusion, I arrived on time for my reservation, but the entire pickup process took 45 minutes and I got a car that’s, in my opinion, not really in a rent-able condition.

Booking process very efficient and easy.

We were pleased with the vehicle offered to us. We were later in the day, checking in, therefore the vehicle was not exactly what we reserved--- however, we were very pleased the vehicle.

I was generally satisfied with the service from Dollar

Dollar is good,