O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K.
A experiência com a Dólar não foi boa.
“Just what I needed - easy and secure with no fuss and everything covered in one place”
About Enterprise:10.0/10
Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.
About QEEQ:10.0/10
Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend
“Excellent vehicle in very good condition
Very simplified return process”
About Budget:9.0/10
Did not get the Chevrolet traverse, but a Ford Explorer which was an excellent vehicle.
Only draw back was the long line when I picked up the car. After a 16 hour flight would have preferred a short waiting period.
Overall the customer service staff very helpful
Absolutely fantastic service. Very quick at the desk and then when the booked 7 seater arrived missing the rear seats Hertz quickly sorted another truck for us. Very impressed!!
About QEEQ:10.0/10
Qeeq always very easy to use and helpful if I have a question or require support.
“I will not be using FOX again if I have an option.”
About FOX RENT A CAR:8.0/10
The car was dirty both inside and out. I do understand that for the price we paid that we could not expect the perfect car, but we received a car where the inside padding above the driver's side of the car door kept falling out.
Although I provided an international insurance cover on the day, I was sold another cover because the person at the counter gave my wife the impression that we were not at all covered and I had to take out another insurance on the day.
“Wanted to meet Batman, but I had to settle for Robin... :(”
About Alamo:8.0/10
Lincoln Navigator was not available. I was offered GMC Denali which stink with cigarettes, so I had to refuse it. After that I was offered even smaller GMC Yucon, which is pretty much Chevy Tahoe. I was after 16h flights with my tired family standing in 33C heat, so I didn't want to go back to the desk and argue... Overall not happy, as I could get Chevy Tahoe for the 60-70% price of what I had to pay and ended up with a smaller and simpler car that was showing OIL CHANGE every time when started.
About QEEQ:10.0/10
All went well from the point of booking via QEEQ Mobile App.
Increíble experiencia de alquiler de autos sin estrés. No había colas en el mostrador DE seven auto y había muchos vehículos limpios disponibles para elegir. La entrega fue muy eficiente y no se agregaron cargos ocultos. Definitivamente voy a alquilar de nuevo seven auto por medio de vip car
All staff had a difficult time pronouncing my last name that starts with the letter Y. I suppose in their culture it is pronounced with an H sound as in “hard”. So I had to do a little training on one of the staff. She was very appreciative and had a good attitude. That made it OK for me.
About QEEQ:8.0/10
The name of the company under QEEQ was Surprice Rental Car. There were many extra fees that are outlined on the reservation form and on the shuttle bus that may “surprice” you.
“Great car just allow a bit of extra time for pick up and drop off.”
About GREEN MOTION:9.0/10
Excellent car and service onsite. Pick up and drop off for terminal C was not part of the ‘normal schedule’ though which made things slower than I have experienced elsewhere. Sort this and it was great.
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