CAR RENTAL REVIEWS ON HERTZ AT SEATTLE AIRPORT, SEA

The car is a bit old and the Bluetooth occasionally doesn't connect. Not sure if it's the same as what I booked.

They didn't have the care I ordered ( Ford Focus). I was then given a bigger car ( Chevy Mailbu) which had an oil change light on and a tire pressure low light on so they made me switch to an SUV (Jeep Cherokee) I wouldn't have minded being upgraded if I had passengers but I was looking for the best gas milage and this did not provide it. So I was not really happy about that. The people there were very helpful.

I had found a better price somewhere else but returned when you beat the competitors price. Good job!

Sad that even though I'm a Hertz Gold member, they would not offer me free additional driver as I booked with QEEQ.

QEEQ should work to get rental companies to provide free additional driver for spouse.

Smooth process

Very satisfied with great service and SMS reminders.

Like: o
Dislike: o

Like: This was my first time renting a vehicle through this site. This was the best decision I ever made! The cost was surprising low, compared to the other companies. There were many cars available for you to choose! There were kiosks for you to use which had a real person to help you rent your vehicle, faster than standing in line! When it was time to return vehicle, drove it in and was met by a team member and handed him the keys!! That was it! Simple and easy! EasyRentCars will be at the top of my list for every vacation! Thanks for great service!!
Dislike: I thought the whole process from beginning to end was incomparable to any other company I've worked with in the past and will only rent from EasyRentCars!

Not bad

Very convenient

Increased charges after changing terms unilaterally, only partially removed extra charges after being disputed

Overcharging

The car matched the description

The truck was visibly not well cleaned inside the vehicle at pick up.

I will certainly use EasyRentCars again

There were too many people in line and too few counters, causing a long wait time. I previously rented a car with a Hong Kong driver's license, but this time they said it was not acceptable. Despite presenting recent successful rental records from other companies, they still refused. Eventually, I spoke with a manager, and after one and a half hours, I finally got the car, though reluctantly.

Fast check out and very helpful agent at the counter.

QEEQ got me a fair price for a good car.

This time, QEEQ accompanied me on a 15-day self-drive trip, very convenient!

Average

Overall satisfied. Simple process, convenient pick-up and drop-off.

Very convenient, no upselling

Like: The Hertz rep at the counter was cheerful, friendly and efficient. No attempt at an upsale. Everything was exactly as I had been informed it would be except for the fact that I was upgraded in my rental (not a problem). From the time I approached the counter until the time I was driving away was probably less than 10 minutes. I wish all my car rental experiences were this good!