Fox rental company has slow counter help

About FOX RENT A CAR: 7.7 /10
They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again
Reviewed: Wed, Nov 13, 2019
Economy | Toyota Yaris 2 Doors Hybrid or similar



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Economy | Toyota Yaris 2 Doors Hybrid or similar
“Easy experience & good price”
About FOX RENT A CAR: 9.3 /10
Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.
About QEEQ: 10.0 /10
Reviewed: Thu, Nov 21, 2019

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Medium SUV | Jeep Compass or similar
“Good but improvements can be made.”
About FOX RENT A CAR: 9.0 /10
Overall a decent experience. The car served my needs. The thing I hated the most was that I had to pay a Security Deposit when I arrived, after I had already paid for the rental before I got there, and I also purchased the extra car insurance. I did not think that was fair. Plus that extra step cuts into the waiting time which was too long as well.
About QEEQ: 10.0 /10
Reviewed: Thu, Aug 22, 2019


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Economy | Toyota Yaris 2 Doors Hybrid or similar
“Best rate around - customer service prompt and courteous”
About FOX RENT A CAR: 10.0 /10
Upgraded at no additional charge
About QEEQ: 10.0 /10
Will absolutely use again
Reviewed: Wed, Aug 21, 2019


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Medium SUV | Jeep Grand Cherokee or similar
About FOX RENT A CAR: 7.3 /10
This was the best price for our needs. When we looked for the rental place, we finally found a bus outside that drove us to the rental area. This took at least 20 minutes even though the driver probably never used his brakes. When we checked out, the lady bombarded us with "Extras". Did we want toll protection, gas plan, etc. We did pay extra for the gas because we knew we would buy gas but had no idea what it would cost & we could bring it back empty. Gas was not that high so we should have skipped this & bought gas. The toll price was high but we set our Garmin to avoid toll roads so this was a savings. We do not rent often so overall this was a fair price, just be ready to make lots of decisions after you land, before you eat or mostly anything else. Also, you are supposed to inspect the vehicle & sign a form stating what defects it has. They had just washed this one so it was still wet. We had to inspect it in a garage with minimal light so the wet vehicle hid many things if we had not been looking closely. We took pictures of everything we found & marked their paper. We were not charged anything extra so all worked out well.
About QEEQ: 8.0 /10
Reviewed: Thu, May 16, 2019

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Medium SUV | Jeep Grand Cherokee or similar
“Totally sucked.”
About FOX RENT A CAR: 5.3 /10
The car was VERY small. I was led to believe I was getting a Jeep Grand Cherokee 4x4 and I received a Hyundai Santa Fe AWD. I WAS NOT HAPPY AT ALL. I was charged an additional 10.95 per day for my fiancé to be able to drive too. Ridiculous! I WAITED TO GET THE VEHICLE FOR 1.5 hours and then once I received the paperwork, I waited an additional 30 minutes for the car to be brought out. VERY BAD experience. I will NEVER rent from FOX again!
Reviewed: Wed, Feb 13, 2019

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