Avis people were extremely helpful and friendly.

On the ”pick up” instructions it said to “go to the Budget counter,” I waited in a huge line at the Budget counter for over 40 minutes only to be told I need to go to the Avis counter. I don’t mind waiting if it’s busy but if the instructions said go directly to Avis this could’ve been avoided. The instructions also said “shuttle bus,” when in reality it was a tram/light rail. Yes, minor detail, but when you’ve got a tired wife and two kids breathing down your neck these minor details matter. Not really complaints at all just things to mention that someone may freak out about.

Dropped car off on time, no problem, but told there is a net charge of $108.03 The desk staff could not explain why! I was told only the manager could waive this charge, he was on the sick. I have emailed him and have not as yet had a reply!

QEEQ.COM booking worked well but very upset when I returned the car to be told there is a $108.03 extra charge. I might need QEEQ.COM help to sort this out.

Très bonne expérience. Formalités simples. Très bon rapport qualité-prix.

Bon service, fiable et pratique.

思ったより社内が狭く、トランクもスーツケース大2個は無理があった。追加保険やアップグレードを勧めてくる。もちろん英語で有料、うんざりする。

値下げプロテクターは機能してるのか？

Stiffed for $420 insurance which I don’t need