SURPRICE RENT A CAR CAR RENTAL REVIEWS IN GREECE

Used Surprise many times,and always great service and very courteous staff.

Great price and easy website.

Welcome were not very kind both time. The oil for the engine was critically low, we could have blown up the car engine. And they made us pay for the oil. I will never book surprice rent a car again, and I will pass the message.

Not a single problem with the site and booking

No USB charging port. No cruise control. Manual key entry. A little more modern and a bit less basic would be good

No comments. Shuttle drivers good Enjoyed exploring Greece with Easy Rent Cars

Car was standard Fiat Panda, but was fine for me. The booking process was easy and I was met in arrivals Hall by agent. Car was waiting just outside terminal. Paperwork was completed and I was on the road in minutes. Check back in was also seamless. A real pleasure to use

Pleasure to book and will use again

I didn't get the Fiat 500 which i booked, instead i got a ran down Nissan Pixo..... The engine and gearbox gave the worst sounds ever, i was always afraid it's going to break down.

When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering

The vehicle was several years old having over 100,000 km, poor air condition and overall poor performance. The agent refused to issue another appropriate vehicle. The absolute rental experience in my life.

It was excellent. It were our first time in Athens and I was a little worried about how it would be at the airport to be taken to pick up the car. The guy who was at the airport on July 10 2019 about 21:00h from Surprice rent a car was a very sympathetic and professional person. He was our first contact with the company and he made us to feel very welcomed and tranquil. I do not remember his name but thank you so much. We were took to the office outside of the airport and it took just few minutes and there it was very quick as well. One thing I didn't like is that, I was looking for a Kia Picanto and I choose Surprice rent a car because they had at the website a car that I wanted with a good price, but when I got there they told that they do not work with Kia Picanto and gave me a Nissan Micra. It was a good car but I wanted a Kia Picanto.

It was very easy to book a car with Easyrentcars.com and everything worked as was supposed to be.

The people waiting for me that oriented to the shuttle was not at the time and also was not identifying himself by being from the company. So we waited more than 1 hour.

Helpful staff at the counter

Straightforward booking

They charge extra 150 euro so I could take the car at an Island and they ask extra 200 euro for full coverage for a week which i thnk is too much .

Great price and value!

Adequate service, fully meets expectations

Booking platform worked well

Arrived at the depot and left waiting for more than 30 minutes. After loading our bags into the car we discovered it had a flat tyre. Moved bags into a second car then discovered the power outlet didn't work. Transferred bags to a third car and found that one of the headlights was blown; had to wait >60 mins while they took the car to the service station next door to replace the headlight. All up more than 2 hours to get a safe vehicle.

No issues

Excellent service by the staff in Heraklion; they delivered the car to our hotel. Unfortunately the vehicle was not so good; air conditioning barely worked and the vehicle was very tired, should be replaced by a newer model.

Guys, I got to the airport pick point 30 min before you close. It was not my fault it took you more than 30 min for the transfer to show up and take us to your location. You still charged me 25$ extra! That's the reason of my bad review, I did complain at the desk but your guy said it was the rule. if I knew I was paying 25$ extra you wouldn't be my choice for rental. Please fix that.

I rented a Suzuki Swift or similar and got the Hyundai I10. It's a smaller car than it was supposed to be.

No issues only one things there was not English translation onto some car documents

Voulait que je signe le contrat sans que je puisse voir la voiture Parle mal Plaquettes de frein arrière à bout qui grince +++ dangereux pour la route surtout en montagne ..!!! Au retour font mines qu’il y a des rayures alors qu’elles étaient déjà là photo à l’appuie !! Je ne reprendrai plus jamais cette compagnie

The actual car rental agency was http://road-runner.gr/ and NOT Surprice rent a car. Also found out after the fact that they would have delivered the car to us in Kini! So there was no need to come all the way to the harbor.

The pick-up location is not well marked on the easyrentcars website, and it took many back-and-forth emails to establish the exact pick-up location. In the end, it was more effective to get directly in touch with the car rental agency (which was also DIFFERENT from what was listed & therefore took a bit of long research to establish correct local contact details). After finding out the correct name of the car rental agency (Road-Runner, NOT Surprice), they informed us that the pick-up location was right at the main harbor road.