CAR RENTAL REVIEWS ON DOLLAR IN NEW YORK

car received was the actual car I booked - same make and model! This is rare nowadays and good to see. Staff did not try to upsell me any unwanted extras.

Price drop protector reduced the cost by $10 a few days after booking - a nice bonus.

The staff I encountered in this location (e 22nd st, New York) were so nice and helpful.. we arrived an hour early to collect the car but it was ready for us without delay or any hassle. The lady’s at the reception desk were good fun and we most helpful when we collected it as were the staff on our return.

Very good website, easy to use .

Peseimo servivicio

To pick up we had to wait almost 2 hours

Staffs are very nice and friendly

I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours . Also my 200$ is been blocked by the dollar office please release them.

I have been told by dollar officer that easy car rental will compensate you with discount for the one day

When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.

3 hours to get the car

Good service.

The Price Drop Protector helps me save money.

Solo había una persona atendiendo en el aeropuerto, la fila era enorme. Solo íbamos a usar el coche por 4 horas para ir a Manhattan y perdimos mas de una hora en fila. La señorita de muy mal humor y poco amable. Y al salir la persona de la caseta de salida estaba sentado en otro lado y tardó más de 15 min en llegar a darnos la salida por mas que tocábamos el claxon. Por culpa de dólar usamos menos el coche. Al llegar a devolver el proceso fue igual de lento. La gente de dólar del JFK no tenían ganas de trabajar

Muy bien todo

The car was excellent and in good condition. Very clean. It took about 20 minutes till it was brought from a different location

Very easy to book and good price

They kept trying to add things to get me to pay more

THE DESK PERSON WAS VERY CLEAN AND RESPECTFUL OF SOCIAL DISTANCING VERY WELL. THE CAR WAS SPOTLESS!

The experience was good

It would have been better to know the hidden charges like inner city parking or mandatory toll charges. Those charges were charged over and above which were high.

Good company

Good representative

I had to wait 2 hours because there were not cars available during pickup

Everything was smooth

Good value

Very expensive

Nothing

Car was good, we did not get jeep but Hyundai Santafe. We asked dollar for a 1 hour courtesy extension for drop off but they refused.

We had to wait for a vehicle for 2 hours. This was due to original booking stating 4.00pm pick up but flight details were amended by the carrier so we arrived earlier. Vehicle wasn’t that clean. No portable GPS devices available sine Covid.

You should not advertise free GPS when this is not available from the renter!

The car exceeded my expectations, easy to pick up and drop off. The counter staff very helpful and nice. This rental car (Dollar) is the best I've ever rented.

A booking platform is good and easy.