QEEQ
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Live Chat Email Us Service Code: 2664931330

CAR RENTAL REVIEWS ON ACE AT JFK AIRPORT, JFK

Average rating on ACE at JFK Airport: 7.7 /10

M.NELSON

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Intermediate | Toyota Camry or similar
Reviewed: Wed, Nov 23, 2022
About ACE: 7.0 /10
The attendant offered a smaller car than the one that I reserved. The attendant wanted me to purchase insurance, although I purchased the insurance online. He said it was because I reserved it throug1h a third party.

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Intermediate | Toyota Camry or similar
Reviewed: Fri, Jul 15, 2022
“I would do business with this company again..”
About ACE: 9.0 /10
The car rental personnel were very helpful..
About QEEQ: 8.0 /10

G.Baca

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jun 15, 2022
“ACE rent car ruined my travel experience”
About ACE: 6.0 /10
I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.

C G

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Intermediate | Toyota Camry or similar
Reviewed: Fri, Jan 28, 2022
About ACE: 8.0 /10
I ordered a car from JFK and I had no idea that it's not located at the rental area, instead I had to take a shuttle. Unfortunatily I had no idea that the office is closed at night, it opens only at 8:00 AM, and I arrived there at 7:00 AM, and I needed to wait for an hour, there was also no telephone to talk before the opening hours.

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