CAR RENTAL REVIEWS ON THRIFTY IN NEW YORK

Poor customer services in airport. Girls chatting to each other whilst servicing customers which is just rude. Queue long. Would not recommend.

The whole process was very friendly and professional.

I needed to amend the pick up time and QEEQ took care of it!

The car was perfect, also pick-up and drop-off. I only got ¨fucked¨ on the easytag, she told me I needed it but at the end only passed one tollport where I could have paid the 1,5 dollar and done. Now I was charged more then 200 dollars, sad.

Seems to work well.

Max and Chris at the JFK rental car were amazing. So friendly with customer.

Charged for things I did not ask for

We have never in all our life dealt with more unfriendly and rude counter staff. We did our best to be pleasant customers in dealing with what was extremely bad customer service. Prison Guards are more friendly with inmates than this company is with thier customers. The car was so dirty as well. I have a stain on my clothing just from dirt in the drink bottle holder. Car also stunk. They also charge an exceedingly high price on tolls compared with other companies. So watch out if you think you are getting a good price on the car... they sting you with toll administration fees. On return we once again were met with very rude staff. And waited an extremely long time, having to then rush to our flight. I don't think this company cares to have customers. We never complained about all the above as we realized they didn't care how customers felt.

Thanks for your great service. I do though think you should require car hire companies to list there fees for toll administration. Otherwise they come across if they are cheaper and then sting you with hidden fees. Thanks though for your good service.

They are great to let me up grade at no extra price ❤️❤️

It was a great experience !!

The seat was extremely comfortable

Yo rente un Chevrolet Malibu cómo estaba en la foto de mi reserva y me lo negaron

Profesional y eficaz

Encantada con el servicio!

The staff was very rude, tries to sneak in insurance without explaining and was hostiek when confronted. Will never rent from this location.

They collect another airport surcharge and tax further than state in booking confirmation.

Everything was just right

Did well

I am ordered full size care but get minivan.

Good service

They gave me a small SUV when I paid for mid SUV. Also charged me excessive amount for toll when I paid on every station that accepted the toll cash

the price when paying is much different from the promised one. impose insurance. as a result, renting a car is more expensive

Thrifty has a good staff, they aren't insist too much for selling any other options. You feel free.

Really great platform to know and to get the best value of cars.

The car was comfy and clean. Compatible with iPhone

Great app!! Always find the best deal

Charged a lot more than what was quoted. And charged for things that were included in the price

Good experience for my first rent

Convenient