Apart from the fact that I received an update to the upper category as soon as I arrived at Centauro front desk (no extra cost), the car was a BRAND NEW Fiat Panda with 900 km on the clock.
The service was excellent from both the mini van driver that took me to the pick up station (less than one minute from Heraklion Airport) and the sweet lady that arranged everything at the front desk.
Would definitely recommend hiring from this car hire company. Brand new fleet at unbelievable prices.
I never booked with this company before, but I was impressed that they had a very efficient and fast service, without any waiting time. Of course, like all car rental companies, they are trying to sell you overpriced insurance and trying to convince you the total coverage you already have is usually useless - but that's part of that business all over the world, I guess. Overall I'm pretty satisfied with what I got - both as service and as a car, and will gladly book from them again.
About QEEQ:10.0/10
I really like the automatic rebooking option when the price goes down very much. No other car rental site offered me this before.
“They didnt wait for us at the airport like promised. We had to call them and waited over 40 minutes.”
About Centauro:7.0/10
The car was great.
We paid twise on gas because they charged us in the begining and didnt return the money at the end eventhoue we put gas in the same amount of money .(40 €)
“Not so good experience. CENTAURO this time disappointed me.”
About Centauro:8.0/10
I made the reservation through the QEEQ platform, which clearly stated that CENTAURO accepts deposit by debit card.
When I went to the office to pick up the car, even though I showed the voucher that clearly stated I could pay the deposit with a debit card, the clerk insisted I needed a credit card.
I finally picked up the car after about two hours, the only reason being that there was a long queue behind me because I informed that I am not going to leave the counter if I don't pick up the car.
Except for this incident, everything else was fine.
The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.
About QEEQ:10.0/10
Booking was very easy and I saved some money with the rebooking option. Great and well done Easyrentcars.com! Thanks!
Hi there, the agent at the desk insisted on adding insurance to our car and bad-mouthed internet bookings. There was a language barrier (Greek) so we couldn’t decide whether it was necessary or not. The cost of our rental nearly doubled. Not Happy!
It took the shuttle 30 minutes to arrive and not 10 that the rental car rep informed me. Had to wait another 30 minutes before someone became available once at the office. One guy was answering the phones, another girl in front of the computer was not even looking at the people in the lobby and was chewing on a pen and talking on the phone making jokes. Once I got someone to help me, the representative said that I had to take their insurance and the insurance I already had purchased through Easyrentcars was not valid. I ended spending another 84 euro for it. Also she said if I did not take it, they would take a pre authorization of 750 euro. The only way to avoid that was to sign for their insurance. So they plain lied to me. Car gas as on 30% and not at full and the keys were thrown at me over the counter. I had to walk outside the parking lot by myself and find my car, and check for damage and figure out were is everything. By far the most unprofessional service I had. I did not have time to argue with them, since I was at a time crunch.
Great car condition. Great service. Quite strict with the processes (driver has to be the one that made the reservation, credit card ONLY on his/her details), but this is not always bad. But,they also accept debit cards.
Loved the car for the island. It was perfect. Barring a few scratches, the car was really clean.
Centauro did a good job. Their staff was very helpful and courteous.
About QEEQ:10.0/10
We use qeeq regularly, and unless we find a significant price difference in other bookings, we generally use qeeq
“Can't stop talking about it and all is positive! Bravo!”
About Centauro:8.3/10
It was the second time, within a months period, that I was getting a car from Centauro. Both times the car was not FULL to FULL as agreed upon. Not a big deal but would prefer full to full.
Other then that very good and I will give them a third try for sure.
About QEEQ:9.0/10
I needed to extend my trip by one day. I had to go back to Centauro and just change the paper work but left with the same vehicle. (as I wanted to)
It would have been much more convenient if I could avoid the trip to the airport. I understand the logistic part but if there could be a way to avoid this it would be a bonus.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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