All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.
Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful.
Would recommend to those travelling to NZ.
The car was exactly the same as mine at home so I could just get in and drive away.
2 pointers:
It would be really useful to include the cargo cover as we had to drive around for 16 days with our suitcases on view. Luckily no one was interested but not having one could encourage theft.
A mobile phone holder would be really useful for using Google Maps, etc.
About QEEQ:10.0/10
It was great on the whole, but didn't list itself as an Apex 3rd party so no one was at the desk to meet us and luckily the Apex staff arrived about 20 mins after we got there.
Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful.
They could provide better instructions to find the shuttle pickup area is the only suggestion.
Apex is excellent. They know their stuff and gave me the type of car I asked for. Pick up and drop off were painless. A fantastic drive.
About QEEQ:9.0/10
I've used QEEQ in Korea and now in. The experience is very good. Clear and straightforward booking process. God advice given on insurance so we don't have to buy at the car rental at pick up.
Lovely pick up place staff. We got upgraded with a noicer and bigger car. Thank you. Always nice to get upgraded :)
Car was clean but quite a lot of scratches/dents in the car which is fine because the staff were all aware of it. Drop off was super quick. Thank you.
“Good value for money but the interface between the rental complany and QEEQ could be improved”
About Apex:8.0/10
There were no staff at the office and so needed to wait. Their IT set up was rudimentary, but the staff member I dealt with was very pleasant
About QEEQ:7.0/10
Due to arriving in Picton earlier than I planned i enquired with Apex about taking the car the afternoon before and paying for the additional rental time. They said the car was available but they could not alter the pick up time because it was booked through an agent (QEEQ) who i need to contact to alter the booking. I eventually found a phone number to call QEEQ but the line quality was poor and the person on the phone said i needed to call someone else. It all got too difficult and bureaucratic so I didn't bother
“Good Platform, Nice Staff but Fair Car condition”
About Apex:7.0/10
The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.
About QEEQ:10.0/10
The platform is easy to use. I suggest to collaborate with the local car lender to provide the insurance services. This, the claiming process is quite long if it is now provided by the third party.
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