ALAMO CAR RENTAL REVIEWS IN NEW ZEALAND

No instructions for picking up car - rental courtesy bus signs at airport are not for Alamo - Alamo is in park and ride carpaprk - awful instructions

I was genuinely surprised at how easy everything was. The counter staff had me in the car in less than 10mins and the car was terrific! Drop off was so easy too and allowed my family and I to focus all our energy on more important things.

Really easy to use and loved the fact everything was digital. Will certainly use it again when I need a car

We booked the collect time at 2pm, however we arrived there after 3pm but the car was still not ready, we'd waited more than 45 minutes, there were other peoples waiting there car too. Even in their office there was not water or enough chairs while waiting. Maybe they rushed to give us the car, it wasn't clean at all. But what can we do, just take it.

Very nice treatment when we picked up the car, we were upgraded to a Toyota RAV which is a little bigger than the one we booked.

Service and staff were very helpful, the car had lots of issues and concerns!

Excellent platform, will definitely use it again!

Perfect for rent a great car

We asked for a 6 seater car. Were first given a 5 seater car and when the customer attended realised there was no way we could all get into it, plus our luggage, she arranged for us to have a Pajero that had just come in. It hadn't been cleaned, but it was spotless anyway. We still had a jam to get into the car! However, we managed and the car went well. Don't know why a 6 seater ordered, turned into a 5 seater!

Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.

The car was brilliant and close to brand new.

Car was in great condition and the staff easy to deal with both at collection and drop off

Big thankyou to helpdesk.. My plane was arriving later than expected, and i thought perhaps the rental counter would be closed , the QEEQ Stuff responded to an urgent call out about seeing if the counter would be open .. they confirm it would be , and it was . thankyou to QEEQ support staff Eric

Great car, good service.

Smooth as always

海外旅行で電話番号を使用できない場合もあります。電話以外でピックアップ出来る方法を考えてもらいたい。

値下げプロテクターは最高、 他のドライバーの登録、支払いもサイトで出来ると尚よい。

It was a very spacious car and we enjoyed our trip as there was a good spacious car

Excellent

Very quick service. Easy pick up and drop off.

All went really smoothly as always.

The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)

All good. Just share the EXACT pickup and drop off locations on google maps or whatsapp (exact meaning exactly where the car is parked and exactly where to drop the car). All else great. Keep it up! :-)

All was reallygood!

Had no problems with the booking platform

The counter staff was friendly - however the minus point was to the long queue. Spent at least 30 mins waiting to collect the car.

I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.

I don't think the price dropped at all, but it was an easy way to make the booking.

Excellent customer service! however, the car given is a suzuki and is smaller than a Hyundai Accent.

Pleased with the good cost of car