YESAWAY CAR RENTAL REVIEWS

They didn't have the car that I was 'guaranteed' to get available.

Counter staff member was particularly helpful

Perfect

Amazing customer service

Excellent

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

They wanted me to pay for a uber to get back to the airport.

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

Always a good deal.

事故を起こしてしまいました。 申し訳ありませんでした。

事故を起こしてしまいました。 申し訳ありませんでした。

デポジットがクレジットカード決済で済んだのが良かったです。

値下げプロテクターの仕組みがよく分からない。

なかなか良い。

なかなか良い。

Needed a better explanation on how to pick up at LAX. Once we figured it out, the process was easy.

EasyRentCars helped me with figuring out pickup.

the vehicle and the whole experience were both excellent, the only demerit-and it's a minor one-was that we paid online but were then charged again for the vehicle at the counter. But the staff caught the mistake and quickly credited the charge back

Excellent car reasonable rates and the best customer service

Pickup from airport make easier

They gave me an upgrade, which was great. The Lyft experience to the location was a hassle, but that's an LAX issue. Otherwise, the experience was great.

Staff was very helpful.

The car was in a very good condition, it doesn't have a smell which is what I hate with rental cars. Yesaway has very good deals, didn't spend to much on a 2 weeks rent. Loved the experience, we will come back to them agaim.

Love this app, had a great deal during the time we rented. I will use this app again.

Good customer service and car's condition is good.

easy and convenient during the whole process

excellent service

The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !

It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.

スタッフは中国の方がほとんどで、彼女たちは英語が流暢でしたが、こちらの拙い英語でもアプリを介しながら親切に対応してくれました。

予約しやすく利用しやすいです。値下げプロテクターはまだよくわかりません。