Long wait time picking up the car. Would have been useful to have an existing check in line as had to wait a long time for people who did not check in online. Defeated the purpose of quick online check in.
About QEEQ:10.0/10
QEEQ was great, helpful during booking process and smooth booking with rental company.
Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.
About QEEQ:10.0/10
Price drop refund was an unexpected bonus, I didn't actually believe it would happen.
No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location.
Waited about 15min for pickup, and bus was almost full already.
Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport.
Other than this not-so-good pick up experience, everything else about the car is great.
“I will definitely use bargain again, Next time I will ask for an upgrade or newest possible vehicle.”
About BARGAIN:6.0/10
I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.
About QEEQ:8.0/10
In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.
Got charged for a whole tank of gas when only used half, discounted rate was offered but not properly explained that I had to pay for a whole tank! Thought it was just what was used at the slightly reduced price.
Work hard for my money, not really keen on just throwing it away when it wasn't explained properly.
About QEEQ:7.0/10
Due to feeling ripped off with the fuel situation I wouldnt use qeeq again, we will use another company for future trips
Overall quite smooth, just some hiccup in getting over to the pick up place as the shop is located at 10 mins driving distance away from Melbourne airport.
Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off
When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock.
We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.
No
We understood we were getting a Toyota Corolla or equivalent- whilst the Suzuki Swift was good it can not realistically be considered equal in engine and other size to the Suzuki
Easiest check in ever, and whist they gave you the option for insurance, did not try to upsell, confuse or continue trying to push. Best car rental ever
About QEEQ:10.0/10
Love booking through Qeeq - easy to use, clear, and best rates
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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