The collection was quick and easy. The free transfer to and from the airport is an excellent service

It was easy to book and everything was ready when I arrived to collect the car.

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.

The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone

Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.

No option to upgrade, which wasn't an issue Remote for car had flat battery so had to manually unlock the vehicle whenever needed Pickup shuttle smelled musty almost like urine As we were walking in there was a heated argument between a customer about damage they swore was already on the vehicle, massive push for insurance that turned a good deal into a much more expensive endeavor(more expensive than the car) as we were told people do get charged 4500 even when not at fault and dont get it back for 6+ months due to insurance issues then the car had an ant infestation and my partner was bitten multiple times

Like: good
Dislike: good