Ok

No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location. Waited about 15min for pickup, and bus was almost full already. Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport. Other than this not-so-good pick up experience, everything else about the car is great.

Insurance too expensive at $17 per day, went online and $6.50 per day for $4000. X/C $300, if I had an accident would have to fight insurance company whether yours or mine online so may as well save some policy $$.

The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone

Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.

Van that collects has restricted luggage space. Notice that others use trailers

The staff at the counter on pick up were lovely and so helpful. We had trouble working the GPS so they came out and tried a new cord but we still couldn't get it to go so they came out again and showed us a few things on it to make it easier.