BARGAIN CAR RENTAL REVIEWS

Watch out they are trying to find the damage on the car which is really unnoticeable

Good rental experience

Very satisfied

Overall good. They provide a simple introduction to available insurance options without pushing if you don't need them.

When driving at 30 kilometers, it showed insufficient urea. I had to buy urea myself and wasn't reimbursed. They also pushed us to buy their insurance, claiming Chinese insurance is all a scam. I wasted an extra hour in traffic buying urea to avoid potential issues when returning the car. When I got to the return location, they were off work, and there was no clear signage for returns, leading to a deduction of my entire deposit. To summarize, Ezu is a terrible rental car company. I strongly recommend never choosing this company, even if others are more expensive. I've never encountered such poor service in my life.

Very satisfied

Satisfied

The overall service was quite good.

Great

Pretty good

Very poor

Everything worked fine. It took me a while to figure out the cruise control. My problem, not the car’s. LOL

Staff really helpful, good price and a nice car.

Perfect.

Unable to upsell, resorted to deceit

The overall experience was brilliant The only issue I had is when I went to drop off the car the gps took me to your old address

Loved the experience

Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have

Very satisfactory

Overall quite satisfied.

Satisfied, the car is very new and clean.

Car was small and low powered but suited our needs and purpose for this trip. Staff were excellent. Friendly and jovial. Answered all questions and took care of a minor problem without hesitation.

Great staff and very quick. However, the picture of car was different from the one we were given

Booking process could be easier

Overall service is okay.