32 Car Rental Brands at Orlando International Airport (MCO)

Reviewed: July 7, 2022

Hertz staff were great at the counter. Although a nearly new vehicle, it had very noticeable damage and dents to it which the garage staff said had not been previously recorded. They did offer to change the vehicle.

Reviewed: April 12, 2022

No cue at counter so got the car quickly. Car was fine, some scuffs but nothing that bothered us.

Reviewed: January 27, 2022

I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge

Reviewed: December 8, 2021

Supero mis espectativas

Reviewed: December 7, 2021

Hertz were vert professional and gave me a choice of cars within the range and talked me through each one .. I was very impressed

Reviewed: July 5, 2022

The whole service was excellent and the car was a great size. The pick up and drop off were super smooth and quick and it couldn’t have been better. There were some bumps and scratches on what was a pretty new car, but we photographed any damage and were in the car within 20 minutes of getting to the collection desk. That included check in and walking to the collection point! Well done Alamo!!

Reviewed: July 5, 2022

They were just fine and the return was particularly efficient

Reviewed: May 24, 2022

el auto cumplio con todo lo comprometido y supero las expectavias

Reviewed: April 27, 2022

The car was better than expected plenty of room and a great drive

Reviewed: February 26, 2022

Muy buen auto hibrido

Reviewed: June 23, 2022

No problems arrived at desk no queue dealt with straight away no attempt to upsell insurances as we had QEEQ / AXA insurance. They did not have a 12 seater which we had booked but straight away gave us a 15 seater. Good service

Reviewed: May 27, 2022

The customer service was excellent at the counter - no hard-selling and a small queue which were things we had previously experienced with other trips. The agent was really helpful and gave advice about the weather and toll pass. The young man who assisted us on the return was lovely too. The car itself was disappointing though, not clean inside, previous customer's paper work was still inside with personal details suggesting the car had not been cleaned, in addition there were food particles in the cup holders. I cleaned everything with anti-septic wipes as we were concerned about covid. There were dents on the driver's door, scrapes on the boot and damage to the bottom of the front and back passenger doors and the trim was hanging off. The car was clearly well used as had 27,000 miles on the clock which is unusually high for a rental car. The car ran well and we had no mechanical problems. We arrived later than expected due to a delay at Heathrow and it was getting dark so we didn't see the condition of the exterior of the car and I was able to clean the interior myself, in addition we had a long drive ahead the next morning which was why we didn't take the car back to change it, if we had stayed locally we probably would have asked to exchange it. It didn't spoil our holiday in any way but we were disappointed with the car's condition

Reviewed: May 17, 2022

few attendants, the tank was empty, the vehicle's license plate was not the one given

Reviewed: April 29, 2022

Please make sure to have more then 2 employees working at the counter, the waiting time on the evening of the 5th was almost 2 hours!

Reviewed: April 13, 2022

Vehicle had a bald tyre with wire sticking out.

Reviewed: June 20, 2022

I returned the car and there was no one to close the contract. They made a mistake and they extended the contract for 20 days and they charged me for that mistake. I had to call my bank to sort it out. I will never book a vehicle from them!

Reviewed: May 30, 2022

The car was not clean and damaged. I tried calling budget many times during my holiday, taking time out of my holiday time holding on the phone and getting no answer to notify them of all damage to the car . Emailed and no response. Received paperwork at drop off to say everything ok, and then on returning home checked my statement to see that I have been charged £211.00 Your help in this matter would be very much appreciated

Reviewed: May 27, 2022

la resrva fue por $160.000 y finalmente en el mostrador pagué casi $400.000.. Ya no tenia tiempo para negociar o cambiar de rentarcar Asi que el precio final lo tienen que ver con el agente del mostrador.. el precio que muestra en la web es solo el básico por día, no tiene incluido tax, peaje, seguro, chofer, etc..

Reviewed: May 16, 2022

Very good great car good price must say I will be using them again

Reviewed: May 16, 2022

Excelente presupuesto.

Reviewed: June 16, 2022

Vehicle was perfect for our needs

Reviewed: May 17, 2022

Carro velho, cheio de pequenos defeitos. A locadora cobrou taxas que não estavam contratadas.

Reviewed: May 10, 2022

Carro atendeu as expectativas, sem problemas para encontrar no aeroporto, atendimento rapido, só faltou um atendimento em outro idioma sem ser o ingles, mas conseguimos resolver.

Reviewed: April 20, 2022

El personal muy atento, y el vehículo tambien

Reviewed: February 27, 2022

Muy buen servicio!!!

Reviewed: May 30, 2022

Everything went well and car worked great

Reviewed: November 4, 2019

Best car rental experience I have had ever! Friendly staff and easy pick up and drop off! Thank you

Reviewed: October 27, 2019

good

Reviewed: September 24, 2019

I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.

Reviewed: May 30, 2022

Demasiado tiempo para entregaros el auto, y bastante sucio el auto por dentro y por fuera

Reviewed: August 17, 2020

NSTR

Reviewed: December 1, 2019

I had to wait more than 2 hours and after that the lady took care of me was terrible.she had a attitude and needs to get training how to take good care of customer.she was so bitchy.i will never go to ACE again.

Reviewed: November 7, 2019

The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.

Reviewed: October 2, 2019

I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.

Reviewed: May 27, 2022

The car could have done with a wash and the windows were quiet dirty

Reviewed: April 29, 2022

Car was good.Counter service slow but maybe a lot of people arrived at same time.Pick-up staff were a bit offhand saying help yourself we’re too busy to show you to your car..

Reviewed: December 7, 2021

Service was excellent. Friendly staff and no upsell of cover etc. A pleasant experience.

Reviewed: March 1, 2021

The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.

Reviewed: March 14, 2020

The car was nice, spacious and comfortable

Reviewed: May 20, 2022

Terrible I will never recommend this company. You contract something and in the last minute change the things and you have to pay for services that you don’t need

Reviewed: April 25, 2022

The car was what we required and happy with the vehicle

Reviewed: July 5, 2019

Car , inside and out dirty ( chairs in the back dirty) Tires were being inflated while waiting for the car . I was thinking this is the part of my he process but obviously not, because we had to fill the air few times while renting the car. Major inconvenience an extra expense which they knew about . Then we were told that the gas tank is full then I looked and it wasn’t it was less than 3/4 full which that’s another little lie have not experienced something like this before and I hope I will never experience again but I will not rent from that particular rent a car not a good experience. Waiting at the airport to be picked up that’s another nightmare kept calling the office kept calling the office nobody was picking up them finally they came terrible experience all in all .

Reviewed: July 1, 2019

It was fantastic

Reviewed: June 26, 2019

They picked us up 45 minutes late. They took us on a minivan to a trailer office. They told me they don't open until 6am and my flight leaves at 730am, so it wouldn't work for us by returning the vehicle, but the most disappointing issue was the insurance. They tell you that your own insurance is not enough and pretty much force you to get their insurance, which janks up the price. Avoid these scammers is my humble advice.

Reviewed: June 18, 2019

didn't accept insurance bought on easyrentcars.com, made a contract for a different car and gave the different car, had to go back to correct it. Exterior paint was peeling off, interior car seats had stains

Reviewed: April 8, 2022

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

Reviewed: February 18, 2020

I was charged more,AC in the back was none,customer service bad

Reviewed: January 19, 2020

I had a very bad experience with Green Motion on pickup. Due to weather in my departure city I arrived early and tried to pick up my car 4 hours early. I was more than willing to add an extra day to my rental at the rate I booked with you. The counter personnel was rude and then told me it would be $200.00 to get a car 4 hours early. I waited the 4 hours and then they charged me more than agreed upon in my rental agreement with easyrentcars.com. You are reimbursing me in the next couple of days. It was a lot of hassle and extra effort. I would prefer not to use Green motion in the future. This is the 4th time I have used easyrentcars in the past 8 months and I do think you are a good company but should stop using Green Motion.

Reviewed: January 9, 2020

Green motion is a high class off airport rental car establishment. The staff was friendly and the service was great. In and out in less than 10 minutes.

Reviewed: September 29, 2019

Will not use again. Refused to accept my commercial insurance even though I own the company and it was a business trip. Were convinced they were going to shake me down for their bogus insurance scam. I was ready to walk at that point. Very shaky company. Car was filthy. Had to run it through a car wash and my wife had to wash the windows. Huge dent in the rear. Had to drive all week in that wrecked POS Was nearly on empty—had to get gas on day 1 Will make sure from now on to use the reputable firms even if I have to pay more. I’m one and done.

Reviewed: April 2, 2022

Car met expectations. Staff courteous however should be more clear on toll transponder. We were inform and paid for daily use which would include tolls. Then told at return/check out it was $9.99 a day to have the teansponder active daily plus tolls.

Reviewed: April 2, 2022

Car was great. Service was fast but people that works there should smile more. Greet customers.

Reviewed: February 28, 2022

Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

Reviewed: March 6, 2020

The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.

Reviewed: March 4, 2020

Very courteous and helpful staff smooth pickup from MCO to rental car quick check in process Our flight was delayed, so we called and they held our car no problem, and told us they appreciated us letting them know we'd be late Everything was great

Reviewed: February 26, 2020

We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

Reviewed: November 20, 2021

Every think was ok

Reviewed: July 9, 2020

very nice!!!!

Reviewed: July 9, 2020

very nice

Reviewed: May 28, 2020

Never showed for pickup. Said they closed at 9:30 so why would they allow a reservation at that time? Also at the time of booking hours were 24, then the changed them without telling us. So I was left stranded at the airport. Could not reach them by phone and tried calling since 9:20 pm. Will never use fox again. They didn't even apologize for their error. Poor customer service!

Reviewed: March 10, 2020

A very long line at the counter. The process at Fox could be a little more efficient. The car was decent enough, and we had a pleasant drive, except that the car was a little wobbly and unstable during windy conditions.

Reviewed: November 20, 2021

El auto muy bien excelente, depronto colocar un soporte para el celular que uno usa para el gps y avisar sobre el servicio de los tolls o peajes para tenerlo presente en el presupuesto y contestar más rápido

Reviewed: May 28, 2020

very fast and friendly customer service.

Reviewed: February 14, 2020

Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.

Reviewed: February 9, 2020

In and out ! Took care of us as usual.

Reviewed: January 8, 2020

The staff was very friendly and the price was great! Location was close to all the other rental car facilities that are off airport. Shuttle arrived quickly to take us to the location. And return to the airport was quick and smooth. Shuttle was there immediately to take us back to the airport. Easy rent cars ap is AMAZING!

Reviewed: January 5, 2020

They were clear in instructions and pretty friendly staff and shuttle driver

Reviewed: May 13, 2020

The cars exceed expectation , they gave me free upgrade

Reviewed: March 30, 2020

Our overall review on the hire company during my stay was very good. I was dealt efficiently at the desk and returning the car was simple. Now I've returned to the UK my opinion has completely changed. At the desk I was asked if I required any further excess insurance but I told the agent that I already had that cover through a company in the UK. He seemed fine with that. At that point he asked me to sign the paperwork but unbeknown to me I was signing for the Excess Insurance which I had already told him was not required. At no point did he explain about the insurance so I'd been tricked into buying this cover. An obvious case of misselling but no doubt a good commission for him. The rental car fuel policy was full to full which is normal practice. He recommended that I pay for a full tank of fuel at approx $40 so that I could bring back the vehicle empty with no extra cost. That way when I came to fill up towards the end of the vacation it would be far cheaper than if I had to refill myself-another blatant lie as I filled up on a number of occasions in various parts of Florida and never cost me more than $30. Sounds like another little scam for the rental company. I wasn't of course aware of any of these issues until I returned to the UK. I'm now faced with a bill of $419.72 for Excess Insurance which I'm contesting. Unfortunately their malpractice has spoilt what was a wonderful vacation.

Reviewed: March 21, 2020

Couple of minor scratches and rear indicator block told garage attendant who made a note on pink sljip

Reviewed: March 13, 2020

On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with

Reviewed: March 6, 2020

I was told that the vehicle was upgraded I said I didn't want to pay for an upgrade. I was assured it was for the same price. Yet to confirm that as not yet seen my bank statement. I was told I needed more insurance and the gas tank filled option. So giving me an upgrade weakened my resistance.

Reviewed: January 21, 2020

Terrible customer services. Tried to tell us we didn’t have 3rd party liability cover and tried to charge us for this and tried to tell us you couldn’t pay cash for tolls and they we had to purchase toll electronic pack.

Reviewed: March 23, 2020

Horsepower Car Rental is a very small company. The Toyota had 68000+ miles on it. There were very vary many small dents and scratches on the vehicle. Take pictures and video of the car and spare tire, always. The car had a toll transponder in it. I was never told until I picked up the car that I would have to pay $7.95/day for this service. This option was not by choice; it was required. I have ALWAYS paid Florida tolls as I go. Not a choice with Horsepower. It is MANDATORY! I will NEVER rent a vehicle from Horsepower again and I do NOT recommend them.

Reviewed: January 3, 2020

Will use again in a few months

Reviewed: December 31, 2019

Yes, I waited over an hour to rent the car. They charged me too many fees! Putting a hold on my credit card for $1000 was a bit much! No consideration for my time. In the end, the car did not start, I had to uber to the airport. My very bad experience!

Reviewed: December 30, 2019

These guys tell you one price and at the time of renting the car jack it up to twice the original price.

Reviewed: October 21, 2019

We landed late in the evening. We didn't know that the rental place was off-site, and had to look back through email to find a telephone number for the shuttle. It was 45 minutes from phone call to pick up. Once back in the office, we were told we need to buy a toll pass with an up front charge and a daily rate. Our insurance wasn't one of the seven they accepted, so, guess what? Another charge to pay for their insurance. I'm doing the math during this whole sales pitch and realizing we're aren't saving anything, and we are renting from a place that's 10 minutes from the terminal. Oddly enough, the employee said, "If this is too much, we can just take you back to the airport." So, that's what we did. We rented from a national company, which ended up being about the same price, right there in the airport, and had no trouble. But, our vacation started with 2 hours down the drain just to end up with no car from Horspower (why'd you take the "e" out of that word, anyway?). I wasn't comfortable with the up front charges, and it made me afraid that we were in for a big surprise when we returned the car. I guess we'll never know.

Reviewed: March 21, 2020

Counter staff was rude and couldn’t clearly explain what the extra fees were that he was charging us. He also tried to scam us into paying $10/day for the EZPass for video toll roads. It’s actually quite easy to avoid going on those roads. Flex seemed like the economical way to go, but in fact, ended up costing just as much as a car rental in the airport terminal, which would have been much more convenient.

Reviewed: January 15, 2020

Eddy and his brother a very professional and knowledgeable people and they DO offer a very good customer service. The check-in process very fast, no long lines like in big companies. They offered me a mid-size type of vehicle, instead of my compact-one without any charges And I really did like that they haven't tried to up sell me their insurance. The deposit was of a 200$, not like other companies, where it can go up to 500$ or 1.000$. I'm pleased and everything was very smooth !

Reviewed: January 1, 2020

The staff were extremely courteous and professional. They went out of their way to accommodate us when we were running late on our return.

Reviewed: December 2, 2019

Nos hizo perder el vuelo por la entrega del auto

Reviewed: October 16, 2019

Beautiful new car, comfortable and clean

Reviewed: July 23, 2020

The value car rental charge more money dor tax was 3.99 daily in adicción already pay.

Reviewed: March 10, 2020

Car rental price exceeded amount on reservation amount in several areas. Will take up w ccard company but prefer to get it reserved w you. Pls contact me.

Reviewed: January 9, 2020

Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.

Reviewed: December 30, 2019

Great rental!

Reviewed: December 16, 2019

My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.

Reviewed: October 15, 2019

Yes, i'm really not pleasant with the car, not only was not what we chose as well as the windshield wiping nothing having greatly delayed our travel times. we should be reimbursed for some amount of what we payed as it was very unfair and even dangerous what happened. and to finish, there was a light on the board that the guy told us that would desperate, but that did happened.

Reviewed: January 16, 2020

Tried to sell insurance. Gave me smaller size vehicle than I paid for. My reservation included GPS but no GPS came with the car. Toll transponder daily rate is too high.

Reviewed: December 25, 2019

I was overcharged $2.40 when I picked up the car. My total rental price was supposed to be $75, of which $15 was paid during online booking and $60 to be paid at pick-up. At pick-up I was billed $62.40, ($2.40 more than the agreed $60 on my reservation). The customer service rep at the counter could not provide a satisfactory reason for the extra charge. I demand a refund the $2.40 extra charge or I will not use your services again.

Reviewed: January 2, 2020

The car was great and so comfortable especially with all the traveling we did. Really glad we went with a bigger car.

Reviewed: September 15, 2019

Because of the hurricane we got diverted to Miami. I called National and they handled the switch very easily.

Reviewed: December 7, 2019

Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.

Reviewed: November 16, 2019

Very slow on pick up and not much communication during wait to be served. Staff could be mor friendly. Full check car on drop off and write all ok on paperwork.

Reviewed: November 10, 2019

1st vehicle had a malfunction error on dashboard. Waiting over 30 minutes to be served. Charged for gas that I shouldnt have been. Never received a closeout email or notified I will be charged; error was on the location as my car was switched and vehicle I drove off on had a quarter tank and I returned with more than half.

Reviewed: October 7, 2019

I am very please with the service and the process.

Reviewed: September 28, 2019

The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.

Reviewed: November 13, 2019

Will not rent from them again. Missed event we were supposed to go too ...got in late due to run around . Guy at advantage was very helpful.

Reviewed: September 1, 2019

The car i was provided at pick up was not the same as what I booked online. The car turned out to be dirty and alignment was very wobbly during the first three days of drive. I took the hassle to drive back to Orlando airport to swap the car because I felt very unsafe. Then advantage rent a car gave me another car as replacement, but then the car still not as clean as I expected, and the exterior had quite lots of scratch marks and dents (as photo shown)

Reviewed: July 2, 2019

To be honest I would have expected better from Europcar, It was a franchise they used, staff were helpful especially at pick up area. The outside of the car was clean the inside was just about tidy, Front window was very dirty on the inside had not been cleaned in a while, no water in the washer bottle had to fill up myself, every so often a message would appear front sensor not available you would assume that this is checked and attended to before it went for rental,

Reviewed: June 6, 2019

Te counter staff try desperate sell more insurance, tolls, gps. Is so boring and almost a extortion asking more money all processing.

Reviewed: May 12, 2019

Car was poor and had loads of problems, which I reported and they helped out.

Reviewed: August 9, 2019

Arrived at the Orlando airport with a prepaid reservation. The agency did not exist! The phone number at the invoice was out of service. We're told it went out of business. We had to rent from another company.

Reviewed: September 23, 2018

Like: Hugo, was very easy to deal with and a very nice man. No over the counter experiences, just so casual which was nice.
Dislike: Unfortunately the check engine light came on in the car, no fault to anyone and luckily situation was easy fixed.

Reviewed: August 16, 2018

Like: Great company
Dislike: Nothing