14 Car Rental Brands at George Bush Intercontinental Airport (IAH)

Reviewed: March 18, 2021

Si el auto muy limpio y excelente ?

Reviewed: August 21, 2019

Liked being able to choose a car from a range then get in and go.

Reviewed: August 10, 2019

The paperwork for the car took less than 6 minutes. There was a Q and I took ten minutes to reach counter. Gentlan at the counter was courteous and to the point. A very good experience

Reviewed: August 10, 2019

Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.

Reviewed: September 13, 2018

Like: Everyone was nice

Reviewed: March 18, 2021

The staff was very helpful at the counter, even though longer-term rentals are not normal affairs.

Reviewed: December 4, 2019

Tuve que cambiar a un auto de mayor capacidad. Creo que poner elnumero de maletas que caben no es suficiente sino el tamaño de las mismas. Esto me significó un casto superior

Reviewed: September 5, 2019

Everything went quick and easy. Will use them again most definitely.

Reviewed: July 31, 2019

The counter stuff always offer more things to contract. Becames more expensive.

Reviewed: July 23, 2019

The persons in the counter tried very hard to make you buy other very expensive services. Even tell you that if you do not buy somethings is ilegal. We did not like that at all. Very bad.

Reviewed: March 17, 2021

Excellent

Reviewed: January 27, 2020

I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.

Reviewed: November 19, 2019

As expected - what I asked for. New vehicle with 4.4 miles but no manual.

Reviewed: August 26, 2019

The staff was very friendly and helpfull

Reviewed: August 18, 2019

The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt

Reviewed: October 16, 2020

Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.

Reviewed: August 18, 2020

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Reviewed: March 21, 2020

The Budget counter Staff were very friendly and obliging. On receipt of the car I found out that the car allocated was a 2 door not the 4 door I'd ordered that wasn't a problem the counter staff immediately provided us with a 4 door.

Reviewed: March 4, 2020

A/C did not know cold. This should have been checked prior to collection.

Reviewed: February 18, 2020

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future

Reviewed: January 9, 2020

Nice and easy rental

Reviewed: December 20, 2019

Everything went smoothly and our experience was very satisfactory. We will rent again!

Reviewed: July 3, 2019

The staff was excellent esp Zahid (backend) and Curtis at front desk. First Silver Lacrosse we got had more than a dozen dings and was in poor shape from the outside. Second Red lacrosse was better but both lacrosse sedans were missin steering adjustment switches. If they get fresher inventory they ll be five stars over all.

Reviewed: March 11, 2019

Advantage was nothing but great trying to help. I will rent again from Advantage.

Reviewed: August 17, 2018

Like: Was fast efficient and friendly

Reviewed: May 25, 2018

Like: Car was nice with plenty of trunk room. Good gas mileage.
Dislike: Had to wait for the rental desk to open while other rental companies were open.

Reviewed: November 27, 2019

It was quick and when I found marks on the car before driving away the person said to just mark it down instead of telling me it didn't matter and that I don't have to report it.

Reviewed: November 8, 2019

The price showed for the online deal had an extra charge that wasn't told before, so I ended up paying about 20 dollars extra

Reviewed: September 14, 2019

Car condition was not good, really bad experience. Poor customer service

Reviewed: August 8, 2019

The check-in line was about 8 deep. There were 5 agents, so it took about 25 minutes. Agent was not personable. A/C barely functioned. Return agent comped me $50 for inconvenience. Pleasantly resolved in seconds. Great customer service. Very satisfied.

Reviewed: August 7, 2019

Dollar was great and I would use it again.

Reviewed: November 14, 2019

Fuel tank was empty upon pickup. Said I would not need to deliber fill, but was inboiced incorrectly. Difference will be refunded (havent seen on bank yet). Hired from avis before and never had this issue so I hope it is a one off

Reviewed: January 24, 2019

Avis should award reward points for booking the rental Thru third party

Reviewed: September 24, 2019

the car was dirty windows so bad I could not see and I stopped and got cleaner to clean them dash and armrest were stickey from coffee or coke. low tire and guage was on and they said don't worry about it just drive it. it was the dirtiest car I have ever rented took an hr to get it when I arrived there after waiting at airport for 56 minutes and was told they were only 8 minutes away and I had to call 3 times to get them there

Reviewed: August 10, 2019

Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.

Reviewed: May 21, 2019

I was unable to obtain communication with anybody on my arrival into Houston Bush on May 7th, and ended up renting from Advantage. Your phone system messaging was awful, un-intuitive; did I understand ACE offices close at 3:00pm??!!