13 Car Rental Brands at Kahului Airport (OGG)

Reviewed: November 19, 2023

Great experience. They even offered us a convertible car instead at no extra cost.

Reviewed: December 26, 2021

Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage. Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.

Reviewed: February 13, 2020

paid a fee for adding extra driver for part of the rental. Why does extra driver mean extra cost?

Reviewed: November 10, 2019

Customer service was terrible. Information provided through customer service and at the counter were conflicting. Service representative was reluctant to help and had a bad attitude.

Reviewed: February 17, 2019

Counter staff was less than pleasant. Asked for a "small" vehicle and ended up with a midsize and the car wasn't cleaned with attention to detail. Returning the car was easy and the staff was pleasant.

Reviewed: November 4, 2023

Was supposed to be a jetta and it was another car. Only had 3 options of the same véhicule..

Reviewed: January 8, 2023

Car was perfect! Pick up was on-site at the airport. The line was really slow due to only two people working, but the staff member I worked with was excellent and efficient. Drop off was super easy.

Reviewed: January 5, 2023

マウイ島の空港降りてトロッコ列車に乗って行くので楽しかった。 マウイ島空港降りてからトロッコ列車の所に看板はあるけど、空港降りて荷物を受け取りしてあちこち探したのでわかりやすい看板などあると助かると思いました。

Reviewed: December 15, 2022

The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.

Reviewed: September 5, 2022

The Apple CarPlay and Bluetooth just didn’t work

Reviewed: December 16, 2022

Nice staff.

Reviewed: July 13, 2022

Além de cobrar o valor incorreto na retirar o carro, o contrato também teve um valor diferente do que foi acordado e a entrega do veículo foi em um local a 10 minutos de taxi do aeroporto. O local de entrega fica fora do aeroporto (10 minutos de taxi) e como era fim de semana, não tinha nenhum funcionário para receber o veículo, foi feito apenas em uma caixa. Não existe nenhuma forma de transporte fornecido para eles, você é obrigado a solicitar um taxi para chegar ao aeroporto. Não recomendo alugar carro pela Alamo em Maui.

Reviewed: August 24, 2021

Excellent service

Reviewed: February 19, 2020

Great

Reviewed: September 3, 2018

Like: Staff were very helpful and friendly.
Dislike: Nothing

Reviewed: July 28, 2018

Like: Good, friendly service and willing to help especially in a different country. They explained everything well and got us on our journey quickly. Email response to questions before the trip were so quick, I wondered if they’re awake 24 x 7!! Fabulous - will use them again. For Sure!
Dislike: I could not select the Exact vehicle I wanted from the Internet application.

Reviewed: May 29, 2021

excelente atención, todo salí muy bien, gracias

Reviewed: March 7, 2020

Easy and smooth

Reviewed: August 15, 2019

Easy booking at super price

Reviewed: August 14, 2019

Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement

Reviewed: May 7, 2019

worst rental car service on maui

Reviewed: February 19, 2020

i booked toyota but nissan was allocated. and windows and door lock were manual, not auto, amazingly oldfashion. the received car has scratch at my receipt but car document didn't have record of damage, that will trigger trouble on late upcharge by non responsible damage. also check in took quite long time, many people waiting 30min or more..

Reviewed: January 22, 2020

マウイでのレンタルでした。 お願いした通りの車で、良かったのですが、室内の清掃がイマイチなのと、フロントガラスに油膜がビッシリで、雨の際、非常に前が見辛く、あのままでは危険だと思います。

Reviewed: January 11, 2020

Excellent

Reviewed: January 7, 2020

Best

Reviewed: November 25, 2019

Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.

Reviewed: August 4, 2019

Just received the visa statement and have been overcharged by $650 USD

Reviewed: April 18, 2019

The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!

Reviewed: February 16, 2019

Steven the front desk agent was great and super helpful. The car was great and priced really well.