17 Car Rental Brands at Kahului Airport (OGG)

Reviewed: February 17, 2019

Counter staff was less than pleasant. Asked for a "small" vehicle and ended up with a midsize and the car wasn't cleaned with attention to detail. Returning the car was easy and the staff was pleasant.

Reviewed: November 10, 2019

Customer service was terrible. Information provided through customer service and at the counter were conflicting. Service representative was reluctant to help and had a bad attitude.

Reviewed: February 5, 2019

Had to wait more than one hour to get the car. Car seats were stained and the car was smelly all over. Reason for lateness was seemingly related to late arrival of planes(then why would the car not available then???). The service rep suggested to drop the car rental given the delays expected for pick-up. I had to incur cost because of this.

Reviewed: February 13, 2020

paid a fee for adding extra driver for part of the rental. Why does extra driver mean extra cost?

Reviewed: January 29, 2019

Quick shuttle pick up, counter person waiting when I walked in. Was in the car and out of the lot within 10 minutes!

Reviewed: February 19, 2020

i booked toyota but nissan was allocated. and windows and door lock were manual, not auto, amazingly oldfashion. the received car has scratch at my receipt but car document didn't have record of damage, that will trigger trouble on late upcharge by non responsible damage. also check in took quite long time, many people waiting 30min or more..

Reviewed: January 22, 2020

マウイでのレンタルでした。 お願いした通りの車で、良かったのですが、室内の清掃がイマイチなのと、フロントガラスに油膜がビッシリで、雨の際、非常に前が見辛く、あのままでは危険だと思います。

Reviewed: January 11, 2020

Excellent

Reviewed: January 7, 2020

Best

Reviewed: November 25, 2019

Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.

Reviewed: August 15, 2019

Easy booking at super price

Reviewed: May 7, 2019

worst rental car service on maui

Reviewed: August 14, 2019

Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement

Reviewed: March 7, 2020

Easy and smooth

Reviewed: March 24, 2020

A great experience! Nice car

Reviewed: March 6, 2020

Wish they had the Mazda 3 that was advertised. Felt Sentra not in same car class..

Reviewed: December 3, 2019

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

Reviewed: December 3, 2019

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

Reviewed: December 27, 2019

pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark

Reviewed: August 4, 2019

Just received the visa statement and have been overcharged by $650 USD

Reviewed: July 28, 2018

Like: Good, friendly service and willing to help especially in a different country. They explained everything well and got us on our journey quickly. Email response to questions before the trip were so quick, I wondered if they’re awake 24 x 7!! Fabulous - will use them again. For Sure!
Dislike: I could not select the Exact vehicle I wanted from the Internet application.

Reviewed: September 3, 2018

Like: Staff were very helpful and friendly.
Dislike: Nothing

Reviewed: February 19, 2020

Great

Reviewed: April 18, 2019

The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!

Reviewed: February 16, 2019

Steven the front desk agent was great and super helpful. The car was great and priced really well.