17 Car Rental Brands at San Diego Airport (SAN)

Reviewed: July 15, 2024

Very good. The staff is professional. The scenery along California Highway 1 is amazing.

Reviewed: July 1, 2024

There was an upsell on services, but the car was pretty good.

Reviewed: May 3, 2024

Satisfied

Reviewed: May 3, 2024

Satisfied

Reviewed: April 16, 2024

They wouldn’t accept my credit card because it doesn’t have my name engraved on it, this is a security measure of banks in my country even though I did show the app where the card do has my name they would accept it, I ended up paying a fee as high as the rental for underage driving (24 years old) because only 1 person in our group had a credit card with their name engraved and she was underage (24 yo) When returning the car the staff on the counter (a different person from the one at the pick up) told us it was indeed possible to accept a credit card with out the name engraved on it, it was only necessary to show the app where the name was visible in the card and the driver license. I spent $200 dollars additional to my rental ($350) just because the staff chose to not accept my credit card and my bank app with my made, I’m not underage (26 yo).

Reviewed: July 7, 2024

Very good car

Reviewed: April 16, 2024

The staff was great this time, no upselling at all.

Reviewed: March 29, 2024

Very satisfied!

Reviewed: December 3, 2023

I was waiting to receive bigger car

Reviewed: August 24, 2023

Tutto perfetto

Reviewed: July 6, 2024

The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.

Reviewed: June 26, 2024

Very good, the process was convenient

Reviewed: October 29, 2022

The count staff, i didn't get his name but he was very professional and delivered excellent service.

Reviewed: August 11, 2022

Hertz were fine. Managed to get the car a day early for just an extra $44 so that was handy!

Reviewed: May 11, 2022

Excellent service from agent in San Diego.

Reviewed: June 29, 2024

Renting a car is quite easy. Just prepare the necessary documents and it takes about 10-15 minutes to complete. When signing the contract, check if there are any extra fees and inform the staff to cancel unnecessary items.

Reviewed: April 22, 2024

Very satisfied, the car was in excellent condition.

Reviewed: March 31, 2024

Easy and very helpful staff

Reviewed: March 20, 2024

AVIS service was decent

Reviewed: February 16, 2024

We booked a gasoline car but were given an electric car, a Ford Mustang Mach-E. We were told that for cars under two years old, charging is free. We thought we'd give it a try. The car was new, with just over 1000 kilometers on it. Charging had its challenges; without a U.S. phone number and Apple ID, we couldn't download the charging app. Some fast-charging stations accept credit cards, with a $50 pre-authorization each time. Even a week later, we haven't seen the actual charges, so there are four $50 authorizations, with actual charging costs varying from $20 to $30 each time. Charging did bring some hassle; we had to wait about 30 minutes to an hour each time, and some charging stations require the app to use, making finding a charging station a concern during our trip. Thankfully, everything went smoothly, and we made it to our return destination. In San Diego, we received a 'head-in only' parking ticket, which was missed in our research on car rentals in the U.S., so we remind everyone to watch for head-in parking requirements. Fines for parking violations must be paid as instructed. We followed the appeal instructions but received no response. Contacting the car rental customer service about the charging fees wasn't helpful; we had to contact the charging stations' service numbers ourselves.

Reviewed: June 26, 2024

Satisfied

Reviewed: February 27, 2024

Good

Reviewed: December 4, 2022

Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.

Reviewed: April 27, 2022

Waited over two hours to pick up my rental. The line was long and was not moving for hours because they were understaffed.

Reviewed: April 11, 2021

料金も安く使い勝手が良いです。

Reviewed: April 8, 2024

Muy buena atención

Reviewed: March 21, 2024

I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice . The employer was not kind .

Reviewed: July 14, 2020

The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup

Reviewed: December 30, 2019

Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios

Reviewed: October 26, 2019

I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.

Reviewed: April 2, 2024

Very satisfied

Reviewed: October 28, 2021

Very satisfied

Reviewed: October 1, 2021

Quite satisfied, please avoid changing cars during the rental process.

Reviewed: November 5, 2019

Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.

Reviewed: September 10, 2019

Excellent company

Reviewed: January 1, 2024

Car was great. Pricing was good. I puke highly recommend NU.

Reviewed: December 25, 2023

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Reviewed: October 8, 2019

Fairly standard

Reviewed: September 24, 2019

Satisfied, the process was fast.

Reviewed: May 15, 2019

The reserved car model was not available, was forced to upgrade, and the credit card was overcharged by more than $200.

Reviewed: August 8, 2018

The pickup efficiency is pretty good, but they usually try to sell you a full insurance package.

Reviewed: March 7, 2021

The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.

Reviewed: March 15, 2020

Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.

Reviewed: December 14, 2020

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

Reviewed: February 28, 2020

We were directly enrolled into the emerald system and so received extra perks.

Reviewed: May 4, 2018

Like: the support of the customer service agent (via email) and the desk representatives (despite arriving at 11:30 pm)
Dislike: n/a

Reviewed: February 19, 2020

Car was in great shape and was feature loaded. Enjoyed the drive

Reviewed: December 31, 2019

Jesus was great to work with. The van we rented was a great value.

Reviewed: October 22, 2019

After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.

Reviewed: September 19, 2019

Inside of front and back windows were smeared and foggy.

Reviewed: August 18, 2019

並んでいた。対応人数が少ないのでは？ 人は多く乗れるが、荷物を積める工夫が車両に必要。

Reviewed: May 13, 2019

My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed. I spend over 2-hours trying to get a hold of someone. When I called the local number, it just rang and rang. I finally got a hold of someone at the corporate number. They told me to wait 5-10 minutes for someone to pick me up to get a car. After 20 minutes, I gave up and rented from another rental company.

Reviewed: April 12, 2019

I reserved an intermediate car, a Hyundai. At arrival I was told Easyrent overbooked, I would get a mini van. I voiced my concern that I did not want a mini van. Customers who arrived after me were told they also would get a mini van, but then they got a car. I was told I could call and switch to a car the next day, maybe. Not acceptable.

Reviewed: August 7, 2019

Advantage charged my credit card and stated our gas tank was not full at drop off. We specifically found a gas station that was open at 4:45 am to fill up our gas tank. This fraudulent charge is very concerning about company practices.

Reviewed: April 10, 2019

No staff present at night. Had to come back next morning to pick car. Front staff rude next morning. Will book with tried and tested companies like hertz or avis next time.

Reviewed: February 9, 2019

The cup holders in the car were very dirty, sticky and disgusting

Reviewed: August 21, 2018

Like: Service
Dislike: At the beginning they told me that I have to pay another 200$for insurance liability. I was very upset since you told that I am not going to pay anything at the counter. Then they told me that I don't need to pay that. That was a relief.The other point is that they asked me if I like to pay 10$/day for tolls so I payed for 8 days and I used it twice. It would be better if they explained how much does it cost each time because I saw on the highway that I was able to pay it on line

Reviewed: July 31, 2018

Like: Everything about picking up the car except the fact there was only one rep (the other left) even though there was a line.
Dislike: One guy in front of us was having problems and the only rep should haave moved him to the side because there was a line of other customers with reservations.

Reviewed: September 7, 2018

Like: Check in and pick up were quick and easy. No problems whatsoever.

Reviewed: August 14, 2018

Like: Thank you for a pleasant and quick rental process. The San Diego green motion staff was very helpful and friendly. I will be returning to the green motion facility soon and in the meantime, I will pass on my positive experience to those I know who will be renting in San Diego. Thanks again! Please pass on the positive feedback to those who helped me out from the counter, to handing me my keys.

Reviewed: April 30, 2018

Not many people, but the staff was quite pushy with upsells.