23 Car Rental Brands at San Diego Airport (SAN)

Reviewed: March 15, 2020

Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.

Reviewed: February 28, 2020

We were directly enrolled into the emerald system and so received extra perks.

Reviewed: May 4, 2018

Like: the support of the customer service agent (via email) and the desk representatives (despite arriving at 11:30 pm)
Dislike: n/a

Reviewed: February 19, 2020

Car was in great shape and was feature loaded. Enjoyed the drive

Reviewed: July 5, 2019

Below expectations

Reviewed: September 8, 2019

Two front tires were not good. Dollar should never have rented the car out with tires in such poor shape.

Reviewed: January 8, 2020

The car service is good and the return process is really easy. Although they would try to sell an extra tank of fuel at pickup, which I would advise against as it is cheaper outside and also they exaggerate the tank capacity of the car to overcharge.

Reviewed: August 5, 2019

The comment when booking on line to “similar” is so deceiving. We had 13 individuals so truly needed it.

Reviewed: May 21, 2019

Dollar had a nice amount of different available vehicles to be picked up. The staff at the counter was very friendly and helpful. The car was clean, with a fresh smell.

Reviewed: December 31, 2019

Jesus was great to work with. The van we rented was a great value.

Reviewed: December 30, 2019

Todo muy bien! Solo que el coche estaba un poco sucio por dentro en los sujetadores de vasos muy sucios

Reviewed: October 26, 2019

I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.

Reviewed: September 24, 2019

Did have an additional charge when picking up the car that I was unaware of. The representative made it easy and very helpful.

Reviewed: July 25, 2019

I did not get away from the counter until after 12:30 am. Line was long and slow. Nice people, but the process took WAY TOO long. At the rental I booked in Sacramento later in the week, it tool FAR less time to process things and there was not ADDITIONAL insurance required. I am going to check on the insurance that your company required. I had a BMW 530i that required no additional insurance???

Reviewed: July 14, 2019

Car wasn't clean in 3rd row at all. Sand was all over. Windshield was needed to be cleaned every day at gas stations cause windshield wiper doesn't work. Dont know if out of cleaner or not, cause no light was on on dash.

Reviewed: November 5, 2019

Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.

Reviewed: September 10, 2019

Excellent company

Reviewed: June 28, 2019

Counter staff added extra options to my booking without my approval. Good thing I picked up on the extra charges and told him to remove it. While it's to Alamo's interest to get customers to buy more options/extras, it's ethically wrong to sneakily add the options to the reservation without consent.

Reviewed: June 27, 2019

All good, but we left a par of kids headset in the Ford we rented in Indianapolis airport and have been in contact via email and phone but the headset has not yet been found.

Reviewed: August 29, 2018

Like: I was upgraded for a better vehicle for the same cost
Dislike: Nothing I can recall

Reviewed: October 22, 2019

After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.

Reviewed: September 19, 2019

Inside of front and back windows were smeared and foggy.

Reviewed: August 18, 2019

並んでいた。対応人数が少ないのでは？ 人は多く乗れるが、荷物を積める工夫が車両に必要。

Reviewed: May 13, 2019

My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed. I spend over 2-hours trying to get a hold of someone. When I called the local number, it just rang and rang. I finally got a hold of someone at the corporate number. They told me to wait 5-10 minutes for someone to pick me up to get a car. After 20 minutes, I gave up and rented from another rental company.

Reviewed: April 12, 2019

I reserved an intermediate car, a Hyundai. At arrival I was told Easyrent overbooked, I would get a mini van. I voiced my concern that I did not want a mini van. Customers who arrived after me were told they also would get a mini van, but then they got a car. I was told I could call and switch to a car the next day, maybe. Not acceptable.

Reviewed: September 5, 2019

Lovely car - was very happy to be driving a hybrid - a Ford Fusion. Handled really well and very comfortable. Counter staff were very helpful. It was busy so I had a bit of a wait but not too bad - I was out of there in 15 minutes.

Reviewed: August 12, 2019

Avoid them! Way to pushy trying to get you to purchase add-on's and she even tried to get me to take a bigger car. There was only me, so why on earth she thought I'd need a bigger one was beyond me.

Reviewed: July 30, 2019

great staff

Reviewed: April 10, 2019

Initial quote by TRIP = $66.46 Secondary quote by Thrifty = ~$135 Secondary quote by Thrifty = $89.52 Even I was not satisfied with the additional charges, I accepted the fee for the urgency of the trip I had scheduled. What is the procedure in this case?

Reviewed: August 9, 2018

Like: The car was suitable for our need.
Dislike: None.

Reviewed: July 17, 2019

She told me to pick any car in the row and mentioned a Nissan. That’s what I took. A bit more clarity needs to be involved if I am going to be upcharged by simply getting into wrong car in the row.

Reviewed: August 7, 2019

Advantage charged my credit card and stated our gas tank was not full at drop off. We specifically found a gas station that was open at 4:45 am to fill up our gas tank. This fraudulent charge is very concerning about company practices.

Reviewed: April 10, 2019

No staff present at night. Had to come back next morning to pick car. Front staff rude next morning. Will book with tried and tested companies like hertz or avis next time.

Reviewed: February 9, 2019

The cup holders in the car were very dirty, sticky and disgusting

Reviewed: August 21, 2018

Like: Service
Dislike: At the beginning they told me that I have to pay another 200$for insurance liability. I was very upset since you told that I am not going to pay anything at the counter. Then they told me that I don't need to pay that. That was a relief.The other point is that they asked me if I like to pay 10$/day for tolls so I payed for 8 days and I used it twice. It would be better if they explained how much does it cost each time because I saw on the highway that I was able to pay it on line

Reviewed: July 31, 2018

Like: Everything about picking up the car except the fact there was only one rep (the other left) even though there was a line.
Dislike: One guy in front of us was having problems and the only rep should haave moved him to the side because there was a line of other customers with reservations.

Reviewed: May 18, 2019

Rate was higher at the counter. However, the manager gave me the rate that Easy Rent Cars quoted.

Reviewed: September 7, 2018

Like: Check in and pick up were quick and easy. No problems whatsoever.

Reviewed: August 14, 2018

Like: Thank you for a pleasant and quick rental process. The San Diego green motion staff was very helpful and friendly. I will be returning to the green motion facility soon and in the meantime, I will pass on my positive experience to those I know who will be renting in San Diego. Thanks again! Please pass on the positive feedback to those who helped me out from the counter, to handing me my keys.

Reviewed: February 19, 2018

Like: The guy at pick up was friendly, even though he tried to sell me extra stuff. The car was a brand new Camry, great car in fantastic condition.
Dislike: The drop-off people (LAX) were very unfriendly, almost to the point of being rude.