13 Car Rental Brands at Atlanta Airport (ATL)

Reviewed: July 7, 2024

Avis Agentin hat ohne Zustimmung und Information kostenpflichtige Optionen hinzugefügt obwohl klar keine Optionen gewünscht wurden! Wurde versehentlich bei Check-out übersehen und unwissentlich zugestimmt. Sehr ärgerlich.

Reviewed: December 13, 2023

Overall good, big company offers good service.

Reviewed: January 22, 2023

I booked a car from SIXTY for 10 AM and provided my flight number, but the flight was delayed. When I arrived at 10:45, the staff was packing up and refused to help. I found the manager who simply said it was after hours and they couldn't assist. I called the rental support and they were also unable to help, even insisted on a minor detail and refused to budge. I had to rent from another company at a higher price. The next morning, I tried to rent again but was told there were no cars available. I had to pay an extra $25 per day for a BMW. Although I had already paid for 4 days, they placed a $500 pre-authorization hold. A very bad experience.

Reviewed: October 18, 2022

I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.

Reviewed: May 6, 2021

Long queue

Reviewed: June 30, 2024

Satisfied

Reviewed: June 24, 2024

Very satisfied with the car rental company's service.

Reviewed: June 16, 2024

Very satisfied

Reviewed: May 22, 2024

Check properly the level of gas to be full.

Reviewed: December 26, 2023

Satisfied

Reviewed: June 15, 2024

Very satisfied, highly efficient service

Reviewed: March 29, 2024

Excellent service. ATL is very crowded, but lesser-known car rental brands have shorter lines. Plus, they gave me the exact car I reserved, not a similar model.

Reviewed: September 12, 2023

Gave me a broken car

Reviewed: January 7, 2020

Good service.

Reviewed: September 24, 2019

Counter staff is bad. She led me over- charge. Up-sell of insurance

Reviewed: June 2, 2024

Very satisfied, excellent service attitude

Reviewed: March 12, 2024

Very satisfied

Reviewed: May 8, 2022

Very satisfied, almost no queues.

Reviewed: March 8, 2020

Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.

Reviewed: April 23, 2019

The Alamo offline pick-up and return process is straightforward and the staff is friendly, with no cumbersome procedures. The high online ratings match the service we experienced. We booked a Chrysler 200 online but got a Nissan Altima; the young guy at the counter recommended a daily $6 upgrade.

Reviewed: May 13, 2024

Very easy to find, take the subway from the airport. Very quick!

Reviewed: May 6, 2024

Very good.

Reviewed: April 27, 2024

There were huge queues when picking up the car, which took 5 hours. The first car had issues the next day as the key battery was dead. It took 6 hours to get a replacement, and the replacement car was of a lower grade. Basically, I paid for a high-grade car but got a low-grade one.

Reviewed: April 6, 2024

Satisfied

Reviewed: March 20, 2021

We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals

Reviewed: March 6, 2024

I didn't like having to pay for insurance up charges, because I didn't have proof of insurance on my person! That wasn't fair at all!!!!!!

Reviewed: July 21, 2020

Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.

Reviewed: November 20, 2019

Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased

Reviewed: November 3, 2019

Bad. They charged twice the amount I initially paid on the platform. The payment on the platform was already higher!

Reviewed: October 11, 2019

Very good service and to my expectation , the staff was little slow to process the paper work.

Reviewed: February 6, 2024

Highly satisfied

Reviewed: July 25, 2019

They didn’t have any cars available. So we didn’t get the car we paid for.

Reviewed: March 26, 2019

Everything was great, however it would have been good to know even with renting with a credit card I still have to put a $200 deposit down day of rental .

Reviewed: September 20, 2018

The flight was delayed, but with the help of customer service, we were able to pick up the car smoothly. It's best to estimate your time accurately to avoid being late.

Reviewed: August 24, 2018

Acceptable

Reviewed: April 8, 2022

Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car

Reviewed: July 12, 2019

We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.

Reviewed: February 19, 2020

Car was almost new and had all the latest features which made the drive quite enjoyable

Reviewed: June 24, 2019

Our tire light came on. Al. The tires should be checked before sending cars out.

Reviewed: May 22, 2019

Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.

Reviewed: April 13, 2019

The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.

Reviewed: January 25, 2019

When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.

Reviewed: December 3, 2018

Overall, timely service and friendly staff.