20 Car Rental Brands at Tampa Airport (TPA)

Reviewed: April 8, 2020

Took a lot of time. Kept wanting me to upgrade.

Reviewed: March 2, 2020

Did not have the car I signed up for but compensated me for the change.

Reviewed: January 24, 2020

Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!

Reviewed: January 13, 2020

Great customer service

Reviewed: February 28, 2020

Took far too long to pick up.

Reviewed: November 9, 2019

The car was leaking water during rainy weather, I got charged for tolls afterwards while we paid all tolls cash, First car we picked on the airport needed service right after we started the engine car was short on oil

Reviewed: October 18, 2019

The greatest rental car company!

Reviewed: March 20, 2020

They were helpfull and quick. CAR in good condition, but we needed to upgrade because our car was according to them to small. Also the car you want in never there....

Reviewed: November 21, 2019

Super customer and easy upgrade.

Reviewed: June 6, 2019

Counter staff @ Tampa Airport was extremely helpful and friendly! The car we was big enough for 5 adults & 8 pieces of luggage...

Reviewed: February 19, 2020

Only the long queue to pick the car up at Tampa airport. Don't really need this after a long flight!

Reviewed: January 13, 2020

The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery. I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange. I only used the emergency startup to start the engine every time in this 2 weeks.

Reviewed: August 24, 2019

Excelent

Reviewed: October 27, 2019

Car was excellent. On arrival at the counter the staff were very helpful and the whole process took under 10 minutes.

Reviewed: July 28, 2019

The agent at the desk was extremely helpful and everything regarding the pickup went smoother than I expected.

Reviewed: November 18, 2019

I was charged $36.23 for fuel even though I filled up the gas tank before returning the car, the tank was full at the time the vehicle was returned, a total rip off I`ll never rent from you again !!!!

Reviewed: February 12, 2019

Counter staff should have explained tolls are only around Tampa and Miami. We had to drive 2 hrs back to airport to cancel transponder but problem was dealt with very quickly and courteously

Reviewed: April 26, 2019

The Rav 4 was dirty. It was dark blue; I thought it was black !

Reviewed: April 30, 2019

The car was scratched and dented on the front back and sides,and I had to go back to the office twice to get these recorded. When I returned the car I barely had time to remove the luggage before it was driven away without any inspection.

Reviewed: June 6, 2019

The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.

Reviewed: April 17, 2019

hard to find the pick up area, waited more than 30 m. on line at the counter. the price was $ 30.00 more than the estimated price on line not happy with that.

Reviewed: November 17, 2019

It was great to drive a Jag around town for the weekend!!

Reviewed: June 10, 2019

Really speedy service, smooth and hassle free.

Reviewed: April 24, 2019

no very pleasing experience.

Reviewed: May 4, 2019

They over charge for the sun pass. I would never use them again

Reviewed: November 10, 2019

everything went smoothly

Reviewed: March 4, 2019

Ace, in my opinion, is misleading customers about tolls. We spent 140.00 for a program that we would otherwise have spent $1.50 for each of two tolls by paying cash. We were told you couldn't pay cash and going without their coverage would have cost $50.00 per toll in penalties because the toll booths were unmanned. This wasn't true.There were collectors at each toll booth. Going to the Attorney General with this.

Reviewed: August 28, 2019

They charged me an extra $60 for toll rental that can be purchased for $5 at any pharmacy (I found out later) he could have advised me about that

Reviewed: July 15, 2019

My car smelled like cigarettes and I called and nothing was done about it I will never rent with you again

Reviewed: October 23, 2019

Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!

Reviewed: August 18, 2019

Check-in horrible. Agent acted like a con man and tried every sneaky trick and scare tactic in the rental car book. I will never rent from thrifty at tpa again due to this agents bs.

Reviewed: August 24, 2019

There was no one there to look over car for dents, scratches etc, when I picked up car.

Reviewed: August 16, 2019

Dollars service was awesome!

Reviewed: June 13, 2019

The man at the desk was rude and arrogant he tried to upgrade the car to a bigger one for money. I said I was not interested he then commented ' good job we have little cars for people like you' I thought that was a rude and unnecessary comment.

Reviewed: July 30, 2019

Exceeded my expectations. Minor issue was that it was not a six seater due to the center consul.

Reviewed: September 1, 2019

Great service, fast pick up, good condition

Reviewed: August 12, 2019

When I got to Avis, they had no customers waiting and had 5 people all standing having a chat. They kept me waiting for 5 minutes before one of them asked one of the other staff to serve me. It looks like good old American Customer service has gone out the window.

Reviewed: February 11, 2019

The coralla was perfect for my needs. Good mileage and fine ride. Car was a little dinged and scuffed but that was ok. I didn't know that EZ rentals was giving us the car for Europcar so it took a little longer to find you but return was super easy.

Reviewed: April 23, 2019

only1 person on the advantage car hire desk took nearly 1 hr to get the keys etc

Reviewed: February 7, 2019

Car was in terrible condition. There were cigarette burns and stains on the seats. You could tell the car was previously in an accident because of all the scrapes, missing paint, and the car panels kept popping out. They also tried making me pay for the car again even though it was prepaid. This was this biggest waste of time. Then I had to call to sort it out and they are located in Europe and it was difficult to communicate with them. Scammers!

Reviewed: February 26, 2019

Europcar do not operate from Tampa, instead they use another provider who I was not informed about so when I arrived I could not find the provider. Given a vehicle of the grim the manufacturer but smaller model

Reviewed: March 3, 2019

Europcar does not exist at Tampa Airport where I was supposed to get my car. It was very stressful until I got in touch with someone who told me to look for Advantage. Then they had no record of my payment. I never in my whole life had a worse experience.

Reviewed: February 16, 2019

The car far exceeded my expectactions. Loved it!