22 Car Rental Brands at Tampa Airport (TPA)

Reviewed: March 23, 2023

Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true… We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.

Reviewed: October 26, 2022

Rental agent was great.

Reviewed: October 24, 2022

Great 2022 vehicle in excellent condition. Staff friendly & fast!

Reviewed: September 8, 2022

Great service.

Reviewed: April 8, 2020

Took a lot of time. Kept wanting me to upgrade.

Reviewed: February 16, 2023

Nobody deserve more than one hour waiting time to do the pick-up after 16 hours travel time. Just not good enough........

Reviewed: August 25, 2022

not enough staff to cope with the amount of people renting cars. Had to wait for 2 hours to be served.

Reviewed: May 31, 2022

Waited nearly 2 hours at the Budget desk, as they simply did not have enough cars available, plenty of staff on duty going very slowly. Booked large family car, as 3 of our group taller than 6 feet. We were then told at the desk it was unavailable, and that we had been given a complimentary upgrade to an SUV. I asked what the car was and staff claims he did not know. We were given an old Nissan Rogue Sports edition, the older, smaller version. It had dints, scratches and stone damage, even a piece of the bumper on the front seat. We were now 25 hours into our journey, so rather than wait, I accepted the car and carried on with our journey. Not what we ordered and will not be using Budget again.

Reviewed: February 27, 2022

The car was in poor condition. Oil warning light on all the time. Damage on front of car-large scratches. Transmission noise and vibration. Seal on rear boot section had bee refitted -badly several times.

Reviewed: August 24, 2021

Unfortunately the counter staff lady was a little too chatty and went on to insult my wife who did not take it very well. In addition none of our requirements were actually taken into account so essentially we had to go through the whole process again.

Reviewed: January 15, 2023

Nice, fairly new car. I would haver preferred to have advance checkin instead of having to wait in line at the Alamo desk to get our car.

Reviewed: March 20, 2020

They were helpfull and quick. CAR in good condition, but we needed to upgrade because our car was according to them to small. Also the car you want in never there....

Reviewed: November 21, 2019

Super customer and easy upgrade.

Reviewed: November 9, 2019

The car was leaking water during rainy weather, I got charged for tolls afterwards while we paid all tolls cash, First car we picked on the airport needed service right after we started the engine car was short on oil

Reviewed: October 18, 2019

The greatest rental car company!

Reviewed: January 5, 2023

the car was very clean

Reviewed: November 18, 2019

I was charged $36.23 for fuel even though I filled up the gas tank before returning the car, the tank was full at the time the vehicle was returned, a total rip off I`ll never rent from you again !!!!

Reviewed: April 30, 2019

The car was scratched and dented on the front back and sides,and I had to go back to the office twice to get these recorded. When I returned the car I barely had time to remove the luggage before it was driven away without any inspection.

Reviewed: April 26, 2019

The Rav 4 was dirty. It was dark blue; I thought it was black !

Reviewed: February 12, 2019

Counter staff should have explained tolls are only around Tampa and Miami. We had to drive 2 hrs back to airport to cancel transponder but problem was dealt with very quickly and courteously

Reviewed: January 5, 2023

There was sweet wrappers in the car and it did not appear to have been cleaned, I had antibacterial wipes so gave it a quick clean inside and got rid of the rubbish , at the desk the assistant tried to upsell the car and it took me a few no thanks to continue the booking, the car drove well and it was easily dropped off at the end

Reviewed: November 15, 2022

Their road side assistance was terrible. I will never recommend AVIS to anyone. I had a tire blowout & I was sitting in the car for over 2 hours on a busy highway & no one turned up. Terrible experience.

Reviewed: November 2, 2022

They are super slow in Tampa! Rented 2 times from them within 3 weeks and it was the same thing both times. Lots of staff but no one dosing anything, chewing gum with open mouth and no action. Very very inefficient! People weee getting angry in line! If you don’t like waiting in a never ending queue, rent somewhere else!

Reviewed: April 26, 2022

The car was old and tired and therefore expensive for what it was.

Reviewed: August 12, 2019

When I got to Avis, they had no customers waiting and had 5 people all standing having a chat. They kept me waiting for 5 minutes before one of them asked one of the other staff to serve me. It looks like good old American Customer service has gone out the window.

Reviewed: December 13, 2022

Smooth easy transaction

Reviewed: October 13, 2022

Good service no sales pressure

Reviewed: June 30, 2022

Very swift and friendly service

Reviewed: May 17, 2022

Everything went smoothly and the counter person was very helpful

Reviewed: April 26, 2022

My flight was delayed 24 hours, I called Hertz direct to let them know, it was no problem and they refunded me for the day that I didn't use. Pick-up and drop-off were both very quick, car was clean... everything went smoothly.

Reviewed: December 2, 2022

Courteous, friendly counter service. Brand new car.

Reviewed: November 3, 2022

Great service and friendly . It would be better to explain the plate pass in more detail so customer has full confidence of no additional charges

Reviewed: June 15, 2021

Everything went smooth and add expected

Reviewed: September 1, 2019

Great service, fast pick up, good condition

Reviewed: August 24, 2019

There was no one there to look over car for dents, scratches etc, when I picked up car.

Reviewed: November 13, 2022

Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.

Reviewed: September 26, 2021

EXCELLENT EXPERIENCE. VERY SHORT WAIT TIME AT PICK-UP AND DROP-OFF.

Reviewed: October 23, 2019

Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!

Reviewed: August 28, 2019

They charged me an extra $60 for toll rental that can be purchased for $5 at any pharmacy (I found out later) he could have advised me about that

Reviewed: August 18, 2019

Check-in horrible. Agent acted like a con man and tried every sneaky trick and scare tactic in the rental car book. I will never rent from thrifty at tpa again due to this agents bs.

Reviewed: November 21, 2021

I wanted a compact and they gave me a full size for the same price.

Reviewed: November 10, 2019

everything went smoothly

Reviewed: May 4, 2019

They over charge for the sun pass. I would never use them again

Reviewed: April 24, 2019

no very pleasing experience.

Reviewed: March 4, 2019

Ace, in my opinion, is misleading customers about tolls. We spent 140.00 for a program that we would otherwise have spent $1.50 for each of two tolls by paying cash. We were told you couldn't pay cash and going without their coverage would have cost $50.00 per toll in penalties because the toll booths were unmanned. This wasn't true.There were collectors at each toll booth. Going to the Attorney General with this.

Reviewed: November 20, 2021

AZ Customer Service Team was helpful. My recommendation to AZ Rentals would be to ensure their vehicle's cigarette lighters are functioning properly, given they're used to power multiple small electronic devices, through adapters, including: Garmin GPS Devices, Multiple Cell Phones and MP3 Players.

Reviewed: April 23, 2019

only1 person on the advantage car hire desk took nearly 1 hr to get the keys etc

Reviewed: March 3, 2019

Europcar does not exist at Tampa Airport where I was supposed to get my car. It was very stressful until I got in touch with someone who told me to look for Advantage. Then they had no record of my payment. I never in my whole life had a worse experience.

Reviewed: February 26, 2019

Europcar do not operate from Tampa, instead they use another provider who I was not informed about so when I arrived I could not find the provider. Given a vehicle of the grim the manufacturer but smaller model

Reviewed: February 11, 2019

The coralla was perfect for my needs. Good mileage and fine ride. Car was a little dinged and scuffed but that was ok. I didn't know that EZ rentals was giving us the car for Europcar so it took a little longer to find you but return was super easy.

Reviewed: February 7, 2019

Car was in terrible condition. There were cigarette burns and stains on the seats. You could tell the car was previously in an accident because of all the scrapes, missing paint, and the car panels kept popping out. They also tried making me pay for the car again even though it was prepaid. This was this biggest waste of time. Then I had to call to sort it out and they are located in Europe and it was difficult to communicate with them. Scammers!

Reviewed: February 16, 2019

The car far exceeded my expectactions. Loved it!