CAR RENTAL REVIEWS ON EUROPCAR AT MELBOURNE AIRPORT, MEL

There's no warning about fuel charge after return. Be aware of that. Fuel meter indicated full when I returned the car. Still, I got charged for 8 litre(AUD30) the day after.

Car not properly clean n demages on car not inform

Price is reasonable

Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price

Booking is easy, information of rental is very complete

Car unusually old.

スバル　フォレスターまたは同等の車と言うことで、フォレスターでは無かったが、良い車だった。 カーナビゲーションが慣れなくて、使いづらかった（日本でも新しい車では同じことだが）。

The emergency contact number did not work.

Friendly staff, car in great condition. Way to many entries on the keyboard for the service agent to finalise the paperwork.

Secured a great price for the rental easy online booking process.

Ladies at the rental counter were very helpful and helpful. The off-site rental shuttle was a bit difficult to locate at first. The driver was very nice. At the counter the site was very busy with various rental agencies. And it was a busy site, and there was a minor confusion which car we were to receive. It all worked out though. There was missing Information concerning the toll roads in AU. I could not find anything within the contract nor on the website, so I needed to contact customer service to determine if the car contained a toll transponder, which it did. This was confirmed by the ladies at the rental counter, which was reassuring. Also, I turned the car in 2-days early, but it was unclear whether I would receive any funds back. The attendant at the return lot indicated that I would, but have not seen any action on my account.

Yes would love to have kept the car. Service desk were not as friendly and could have been more helpful in the explanation of returning the car I tried to send an email in regards to my not being able to fill the car up as the petrol station pumps were going so slow that I was there for over 20mins and only had filled it to $18 and couldn't stay any longer

JUST WANTED TO SEE IF YOUR STAFF TREATS SAME AS THEY TREAT TO WHITE PEOPLE... WE SPEND EQUAL MONEY

KEEP GIVING US THE BEST PRICE

Brand new car, prefect experiences

They are not in business, They look like don’t want to give you the car.

Excellent car and good rate. REALLY ANNOYED at being billed over $20 for providing the drivers licence of my wife and not being told we would be CHARGED FOR A SECOND DRIVER BEING REGISTERED - even if she didn't drive the car. This was DECEPTIVE practice.

car was great

booking platform cluncky

U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00

Just another big company with scant regard for customers.

I was pleasantly surprised with both the price and the service.

Received upgrade, so exceeded

Igood service

Great car, but they charged us for 6 litres of fuel just after we filled it where it clicked of twice at the pump. An issue to still be resolved with Europecar.

Easyrent cars are great to rent through

I've book a Mitsubishi Lancer but they got me a Kia Cerato (cheaper). And I don't know the reason. As I was with my fiance only wasn't a problem as we didn't realize it before leaving the facility.