TORONTO CAR RENTAL REVIEWS

Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

I contacted QEEQ help lines couple times, they have been helpful.

When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.

Yes the booking platform worked great.

想定通りの車でしたよ

大変使いやすいと思います。

Car was disgusting not clean and damaged everywhere.

Service at Avis desk when picking up the car was very slow and a nuisance

受付が一人しかおらず、待たされて時間がかかった

使い易い

Really appreciate the staff staying late to accommodate our flight delay! Outstanding customer service!

They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.

I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.

ser bilingues o un poco de mas cordialidad ya que hay mas formas para comunicarnos

todo muy bien

York car rentals was great! Quick service, best price in YYZ and what an amazing vehicle to tour Ontario in! A brand new Bronco! Booking was super easy and they were flexible on our drop off when we were caught in traffic. 10/10 would recommend and will use again for my travels in Ontario.

Easy to use app!

The car wasn't in the best presentation upon pick up (was not cleaned) however, that being said it was a nice car, delivered to expectations for a normal rental and smooth drop off. Pick up was a bit confusing, but overall pleased with the hire.

O carro era novinho, estava super limpo, foi uma experiência excelente.

Site muito fácil de mexer, rápido o processo de reserva e o melhor de tudo, preço incomparável!! Super recomendo

The SurPrice is wonderful in services. The pick-up person is friendly.

Stained upholstery in poor-handling high-mileage car

I wanted to return the car at a different location. That was not possible. But outside of that I was super happy. I got upgraded to a SUV for no charge

Was told there wasn’t a Toyota Yaris in stock for me so instead I got a brand spanking top spec Dodge Ram for the same price so I can’t complain! Very happy with it

Car and price are competitive.

Good price and car.

Good value