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Live chat Email us Service Code: 6937369155

Amazing bang for the buck with top notch customer experience.

Reviewed: Thu, Dec 29, 2022
About Routes: 10.0 /10
My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.
About QEEQ: 10.0 /10
I am new to Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.
Economy | Mystery car or similar

Relevant Reviews on Routes Toronto Airport


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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Oct 8, 2019
“5 star amazing service, deals, and experience”
About Routes: 10.0 /10
Excellent service and vehicles. I've used them at least 6 times in the past year and they have been excellent to deal with.
About QEEQ: 10.0 /10
Amazing deals.


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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 18, 2019
“Staff is efficient and considerate.”
About Routes: 10.0 /10
Though I booked for a Rogue Nissan , it was not available. I got a Kia Forte but turned out to be the best for it is fast and good on gas. My family enjoyed the ride and I enjoyed thoroughly the drive. Thanks routes.
About QEEQ: 10.0 /10


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Medium SUV | Jeep Cherokee or similar
Reviewed: Sat, Aug 17, 2019
“Very unpleasant after a long day of travel.”
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.

P. Manzo

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Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Thu, Aug 15, 2019
“Ok. But too many restrictions on mileage. The ad says 3000+ km per rent max, but was told otherwise.”
About Routes: 6.0 /10
Fine print and restrictions should be made upfront. Not when you're there getting the vehicle late at night.
About QEEQ: 8.0 /10


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Intermediate SUV | Nissan Rogue or similar
Reviewed: Mon, Sep 24, 2018
“Excellent experience”
About Routes: 10.0 /10
Like: Friendly staff with professional approach, explained everything required some helpful tips about the toll highway. Drop off was smooth.
Dislike: Nothing

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