QEEQ
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+65-31585008
Live Chat Email Us Service Code: 3313633339

Car was excellent, except unable to contact Routes car rental service desk

Reviewed: Wed, Sep 28, 2022
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Toronto Airport

Emer Tekaya

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 23, 2019
“super”
About Routes: 10.0 /10
la voiture etait tres neuve, magnifique
About QEEQ: 10.0 /10
super service de clientèle specialement le live chat

M.Sohail

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, Oct 4, 2019
“Awesome”
About Routes: 10.0 /10
Front counter staff was very helpful. There was a long queue but worth it.
About QEEQ: 10.0 /10
As always best app in comparison of car rental companies offer best online insurance and confirmation with no time.

N.Sioson

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Aug 22, 2019
“Quick and easy process throughout”
About Routes: 10.0 /10
Further than I thought but that was because I came from North York, not from the airport. The free shuttle from the airport is definitely a big bonus to go to the pick up/drop off area
About QEEQ: 10.0 /10
Couldn’t find where to change booking times

R.Advani

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Large SUV | Dodge Durango or similar
Reviewed: Tue, Jul 2, 2019
“TERRIBLE.”
About Routes: 4.7 /10
Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.

D.Lee

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Intermediate SUV | Nissan Rogue or similar
Reviewed: Thu, Sep 13, 2018
“Great Experience!”
About Routes: 8.6 /10
Like: Very friendly & efficient staff, they even gave us a free upgrade :) They provide a shuttle to & from the Viscount station.
Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s. We eventually figured it out.

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