There was a delay of around 30 minutes for the vehicle.
It had some marks on it which were duly noted by staff.
Due to the delay, Apex Car Rentals, offered and provided us an extra 1.5 hours return time and refunded 20% of the rental cost.
The staff member looking after us was excellent.
Car was dirty on the inside. Not cleaned, dirty windscreen, dash dirty. Only i was at the counter to pick up the car and they still took over 30min to find a suitable car for me.
They did not give me a break down of the charges incurred on my trip. Their was a charge for roadside assistance. I need that info to file a claim.
Also very hard to get a hold of customer service
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Sydney
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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